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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 46,820 reviews
  • Cons mentioned:
    Price, Stick drift

    Rated 4 out of 5 stars

    Natural evolution of modern controllers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very compact while also being comfortable for both large and small hands. Pros: I really appreciate the fact that the trackpad ihas an upside down trapezoid shape because it's easier to reach during game play. The haptic feedback and adaptive trigger are excellent and are a natural evolution on the technology. Like I said, it's nice and compact. It's shape means that it nestles nicely in your palms. Cons: The mic is on by default. It also records you without your consent in certain occasions like when you earn a trophy. That raises all sorts of privacy issues. It's $70. Sticks are prone to drifting. Fortunately mine haven't so far (knock on wood) Not enough games are using the triggers and haptic feedback. Hopefully that will change with time. So far they only come in white. Which also means that they dirty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dual Sense Controller for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought this while on sale to replace an old one that had stick drift. I purchased the warranty so that if I have any issues down the line, I can just bring it in and have it replaced at no extra cost. I love shopping at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Best color available!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color! Got this to share with my Gf! So worth it! Great hand feel. Great charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly immersive and looks amazing in black.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback and adaptive triggers completely change how games feel, providing realistic tension when drawing a bow or driving. The Midnight Black matte finish looks sleek and stays clean much better than the original white version. It feels solid, comfortable in larger hands, and the built-in microphone is incredibly convenient for quick party chats without a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller And love the color and battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Controller on da Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the ps5 controller. I have always been happy with these controllers. They have the best layout and feel. When your playing a game it always feels right and natural. Go get one today.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New Controller, New Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's all black and cool and also my old one has a stick drift problem. I tried to fixed the problem many times and sometimes it work and it keeps happening eventually. So this new controller is a game changer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Dual Sense- the best base controller this gen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual sense controller for the PS5 is what won me over from being an xbox fanboy since my original xbox. The haptic feedback and adaptive triggers were not something that i considered a selling point prior to actually experiencing these features, but they really do add something to the experience of playing a ps5 game. While this controller is a better experience vs the same ol' from MS, 2 drawbacks to be aware of... the battery life is unacceptably short for a "next gen" controller. My G502 Lightspeed gaming mouse gets me 70-80 hours of usage time on a charge, and the dual sense barely musters 6ish hours... also, while this controller can take a couple drops in stride, if you are too rough on it, they're prone to stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller is fantastic. It feels great in the hands, with a comfortable grip and solid build quality. The buttons are responsive, the analog sticks are smooth, and the overall performance is excellent during gameplay. Whether you’re playing fast-paced action games or slower titles, it delivers a seamless experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The best controller on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this controller whether using for PS5 or PC. Good ergonomics, color is awesome, haptics are unbeatable with any other controller out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was attracted to it for its beautiful purple-blue color. I've been using it for months with heavy gaming, and it's very responsive and feels comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 controls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I bought it in the block the last piece really happy for that. I love the black and I need to controls for that. I bought it to enjoy with my friends no issues and smooth to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great On iOS Devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this Open Box and I've been eyeing a PS5 controller for awhile since I tend to play games on my iPad. I don't have a PS5 console at all, but I debated between getting this controller or a PS4 controller due to the uncertainty if iOS supported DualSense. The controller itself is pretty great! I like the matte finish on it, the color, and the battery life works well. I was using it for about 3 hours straight while playing on my iPad and it was only after maybe around the third hour, it began to stop functioning for bit before needing to charge it again. Since I don't have a PS5 console, I can't say for sure what the quality is like there, but it would probably be about the same quality as when I play on my iPad. The analog sticks are smooth as well as the buttons, and the feel is very ergonomic, probably compared to if I was using a PS4 controller, which is a bit smaller for my hands. I was having issues with my hands feel sore and numb after playing on iPad after awhile, so I decided to drop $60 (Open Box) and I haven't gone back to playing on my iPad the old-fashioned way. Overall, even if you don't have a PS5 console, but you think the controllers look aesthetically pleasing and tend to play games on your PC or iOS device, I highly recommend buying this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! I bought it as a gift for my cousin and she absolutely loved it! The color of it was so cool and cute at the same time, and the controller works amazingly too! Very happy with the purchase of this controller, it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color and the grip this controller give the best edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Extra Controller for My Son

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this controller as an extra for my son, and he absolutely loves it. It connected quickly to the PS5 and works flawlessly. The controller feels comfortable in his hands, the buttons are responsive, and the battery life has been great. The design looks sleek, and the vibration and trigger features make his games even more enjoyable. It’s held up well to daily use and has become his go-to controller. If you’re looking for a reliable controller for your child or as a second controller for multiplayer games, I highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love my controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the color of this controller. It works great with my gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid, reliable, and fun to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job and very well, I might add. I'm usually an Xbox kind of guy, I needed a controller that was Bluetooth capable for some PC games. My old Xbox elite controller (gen 1) isn't Bluetooth capable and had major stick drift. While this controller lacks customization and extra paddles, it makes up for it in being reliable, comfortable in my hands, and the blue color is absolutely beautiful and blends well with my all white/light blue set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Camo Skin Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over great looking controller. I love the look of it. Only downside is that it is just like the standard controller, were it is very smooth. No textured grip or triggers. Other than that, it is a great product. Like other controller you get about 10 hours of gameplay before needing a recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color scheme. Smooth gameplay. These are really nice

    I would recommend this to a friend