Customer Ratings & Reviews

great product, long durability, easy to use, and perform with. I've had cheaper brands that wasn't so good, battery life could be a tad bit longer

Feels good on the hands like a normal controller but tue color is the best part.

The haptic feedback and adaptive triggers are great, whether I’m feeling the tension of pulling back a bowstring or the resistance of driving through rough terrain. The controller feels great to hold, even during long gaming sessions, and the built-in microphone is my favorite for quick chats without needing a headset. The battery life, could be better, and I’ve heard about stick drift issues, which I did experience on one of my controllers. Overall, this controller has made gaming fun.

Great controller, love the color. Would recommend again

It's color is the bomb! Functions great. Great addition to my collection

Very nice color and looks good on the charger. No issues ever.

Good controller and the battery last for a good while. Stick drift happens but having total tech makes it easy to exchange.

The grip on the controller is super good and the color matches when you have other black accessories and looks good when turned on.

It's a Chrostmas gift for my husband and he loves it! I persannly love the color and he complemented it too. It retains the charge as expected and it arrive earlier that I expected.

Great color, smooth performance, and very comfortable. Best Buy made it easy.

I purchased the Sony PlayStation 5 DualSense Wireless Controller in Midnight Black from Best Buy, and I couldn’t be happier with my experience. The shipping was incredibly fast, which was a big plus since this was exactly what my 9-year-old son was wanting for his birthday. The sleek black design looks amazing, and the controller feels great to use. My son has been playing nonstop and absolutely loves it! Thank you, Best Buy, for a seamless purchase and quick delivery. Highly recommend!

Very affordable. Works great with PS5. My son loves the color. He wanted something other than the standard white. Thanks BB for the great price and customer service!!!

“Looks very good — I love the Galactic Green color. It performs exactly how I like it: no sticking, no drifting, and the DualSense features feel great. Overall, I give it an 8.5/10 rating.”

These controllers are amazing with one major con! First, the pros: The features are amazing! The haptic feedback creates vibrations, some light and others intense, which intensifies any game I’ve played! There’s a speaker and microphone built in, as well as an input for a headset. So even if you don’t have a headset, you can still talk with other players and there’s also a mute button on the controller. You can even adjust the volume in settings. If you have a wired headset, it’s convenient that the wire doesn’t have to stretch to the console itself. The sounds that come out of the controllers speaker surprised me at first, but I really like it. There’s even a “create” button to capture a screenshot or even record your gameplay while you’re in the middle of gaming. It even has a motion sensor, though I don’t have any games that use this feature. It’s also cool that L2 and R2 can each be used like two different buttons. Pressing lightly does one thing and pressing all the way does another in some games. Cons: At times, the adaptive triggers seem a little sensitive, including L3 and R3. For example, when I set down the controller, sometimes it creates the LT and/or RT buttons to go off, even a slight tap pushes it in enough to actually hit a button. Also, I find the L3 and R3 buttons to be too sensitive. Example, when I play Call of Duty, I tend to push a little too hard on the R3 button when I’m turning, which is a melee strike, so my character gets shot up instead of turning to shoot or trying to follow the character I’m shooting at. This gets me in trouble at times and affects my gameplay, even after getting used to the controller. This does not happen to me with the new Xbox Series X/S controller. Another con is the size of this controller. Im a woman with small hands and this controller is way too big. Sony did not have children, women or a person with small hands in mind when creating this controller, which is very disappointing. It was definitely made for large hands. I wish they had made another version that’s the original size for anyone with smaller hands. I tend to struggle with certain games because of this as my thumbs are stretched way out and it tends to cramp up my hands quickly. Because of this, I play my Xbox Series X WAY more than my PS5. That’s how inconvenient the size of this controller really is! I’ve tried using the Xbox controller via remote play on the PS Remote App, however there’s a slight delay, which makes it not worth using. I’m really hoping they make a smaller version as I know there are many other people who struggle with the size of this controller, not just me. Im still looking for different controller I can use with the PS5 that won’t affect my gameplay. If it wasn’t for the size, I’d happily give this controller 5/5 stars

Great product, worked perfectly out of box. Nice color, shining more than i expected. Girlfriend loved it.

Great feel and battery life, so far no drift issues and the color pops.

I play a lot of street fighter 6 and my old controller seemed to have been worn out from the other games i had been playing so i decided to get a new one. And this blue one, for some reason, is perfect for street fighter 6. I have not had any misinputs or any problems with the d pad as far as pointing in the direction that i meant to point. No accidental dps instead of fireballs. And i kno its just a blue color but for some reason, it really just feels better in my hand. Might be all in my head unless there is some secret added bonus to the blue controllers or maybe i just got really lucky with this particular controller being made perfectly.

This remote s everything!! The color is so unique and cool. Works perfectly! I love the remote and I love Best Buy

I was able to use my controller for approximately 9 hours on launch day without the controller dying. It did warn me that battery was low but it didn't die. The haptic makes it where you feel vibration only in the button you are pressing which is pretty cool. It feels comfortable in the hands and I really like the feel of the L and R buttons.

The controller works very well. The buttons are responsive and the ergonomic design fits my hand well. The price is a bit on the steep side but the quality is solid.