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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 46,861 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality, Stick drift

    Rated 5 out of 5 stars

    Purple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting and it’s purple. No stick drift or sticky buttons. Smooth as smooth can be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels comfortable and responsive, with immersive haptic feedback and adaptive triggers that make gameplay more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Comfortable. The color to me is more of a metallic purple even though in the picture it looks more blue. The actual color is really cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Level Gaming Comfort and Immersion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color. Good price. Love Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing Color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works amazing as all new Sony controllers do. What makes this stand apart is the color which is more amazing in person.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Edge is widely considered the best pro-level PS5 controller for 2026, offering superior ergonomics, customizable back paddles, replaceable stick modules to combat drift, and on-the-fly profile switching. While expensive ($199), it is praised for its premium feel, clicky buttons, and deep software customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defeated by the Final Boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great, felt comfortable, and had excellent haptic feedback—right up until it encountered the most destructive force known to electronics: my kids. Unfortunately, it did not survive the boss battle. I can’t blame Sony; no amount of advanced technology can prepare a controller for two small children with unlimited energy and no concept of replacement cost. Great controller. Next time, I’m buying the protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well and is very pretty. The buttons never stick and the microphone is great. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it was shinny when I bought it. The picture here doesn’t do it justice. This line is the smooth plastic different from the other controllers we’ve had before and I couldn’t be happier with my purchase. I want to go get the red and green now!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color very good controller no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, works flawlessly I've used Xbox controllers most of my life but after I tried this one I got it because of how comfortable and effortless it felt to use. Everything gives great feedback both tactile and haptic and works with a normal or claw grip. I could see it maybe being uncomfortable if you have big hands. Bluetooth works really well, almost instantly connects to both my pc and ps5 when I turn it on. Color is as pictured, a great shade of purple that isn't an eyesore but still has flavor to it. Very solid build, has heft and doesn't feel cheap. I don't use controllers all the time so I found it more worth to buy on sale at $50 rather than $75.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main thing i loved about the controller is the way it sits on the hand the colors are amazing on it and it glides really well when i play my games

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controllers are well put together. Love the ergonomic design. Lots of gaming time without hands getting tired

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Love the color. Good to play with friends!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 CONTROLLER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. No issues with it. Nice color at standard price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Midnight Black

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish. Overall great feeling controller with haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation 5 DualSense Wireless Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense Wireless Controller in the "Midnight Black" variant maintains the design and innovative features of the original DualSense controller. It offers a comfortable and ergonomic design, adaptive triggers, advanced haptic feedback, a built-in microphone and speaker, and compatibility with PlayStation 5 and some PlayStation 4 games. The predominantly black finish gives it a sleek appearance. Overall, it enhances the gaming experience on the PlayStation 5 with its immersive features and modern design. However, individual preferences may vary, so it's advisable to read specific reviews for this variant to ensure it meets your expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is essential for "sweaty" gamers. Giving you a technological advantage over your opponents, while maximizing comfortability for all size hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy will not mislead you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best Buy is the only place I’ve found the purple. Also, you know you’re getting genuine PlayStation products from Best Buy unlike other sites you’re just hoping it’s legit.

    I would recommend this to a friend