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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46869 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 46,862 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for PS5 , great quality and been using comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really cannot do an honest rating on this controller. I bought this as a Christmas gift for my 9 year old grandson. 5 star to Best Buy for their quick shipping of the product though I really would have liked to buy him the Very Pricey LeBron James version. Grandson just told me he really likes the red remote and it works really good, so I guess a 5 star is deserving.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I love the matte black color and I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of these controllers! Long battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice design and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and I really like the color & design of it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Looks Beautiful and Works Beautifully

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this controller is what made me want to pick it up. Its beautiful and functions perfectly. Holds a charge incredibly well and is a great addition to my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works amazing very smooth and I love the design

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of it, makes it special I use it all day. Best controller ever!! Would buy it again I fully recommend this color and all of the new color are beautiful. Also grate cuality!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A controller build the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A controller that has a more foward thinking design compared to previous dualshock remotes is the winning combination for Playstation 5. Feels great, secure, and overall confidence for the player interacting in a game session. Haptic feedback is a good choice for games but not for every software you play. USB-C finally convinces this hardware to accept a more friendly, powerful and substantial upgrade to Micro USB. Lightbar has been redesigned to be less intrusive, triggers such as rumble support provide more immersion with the system, buttons all around feel more refreshed and responsive to the overall controller. Make sure to have micro fiber cloth handy for cleaning, charging station for PS5 is a must add on, and battery life may be an major issue with the controller based on the amount tech that operates within the device. It will be useful to add another controller to the system while the other is charging stationary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense 5 is overall comfortable to use, and connects efficiently to external devices (I’m primarily using on MacBook), but has worse joystick build quality than the dualsense 4 controller. The joy sticks have an almost “grinding plastic” feel despite being a brand new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PlayStation five controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller worked great for my son was a Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the blue color and how elegant it look Very good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks nice the metallic color hits.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great texture, feel, and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense Controllers have a premium feel to them to me. I kind of collect them, as well as use them, so I'm glad that they finally decided to release these colors. I was hesitant to get this purple, but it looks really good in my collection. It is very comfortable in your hands, and although it could have a better battery life, still I would highly recommend it over a lot of other controllers on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller except for the dreaded drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have 2 controllers and was waiting a color variations on the Dual Sense ones. It came out just in time as my first started to drift After only 7 months. My first off these has something loose, my guess was maybe damaged in shipping, and Best Buy excavated it. The replacement is working fine. I did as on the geek squad warranty which I feel is worth the piece of mind for 2 years since I’m sure this one so get drift at some point as well. A new one b for $20 is much better than $70. Great controller though overall. I like it much more than the Dual Shock 4

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and great controller. Works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    nice color, finally what we’ve all been waiting 4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice finish on this controller! the black is matted but does not leave a lot of fingerprints when it is touched. when you hold this controller it fits comfortably in your hands without causing your hands to get sweaty, and the texture on the grips which are tiny PlayStation symbols (cross, square, circle, triangle) are pretty awesome and feel great keeping you in control of your movements. other than that it is a typical DualSense controller which are pretty amazing. the small black trim under the thumb sticks would be nicer in a deeper black color in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color and works well; purchased it for his birthday

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome, controller works great. would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The best controller in the best color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really knocked it out of the park with the DS5. Had every PS since 1999. This controller is hands down the best one I've ever used. I put in a lot of hours gaming on Twitch, so controller ergonomics is a concern of mine. Not only does thing fit perfectly in my hands, the weight is spot on. It can also be used on PC via activating it inside of Steam settings. And now, you dont have to worry about it getting all gross looking because of the black color. You should def still clean it weekly. The PS symbol texture on the back will pick up all your hand oils.

    I would recommend this to a friend