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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 46,779 reviews
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Amazing Upgrade!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller completely transformed my gaming. The adaptive triggers and haptic feedback make every moment feel real, and the responsiveness is unbeatable perfect for competitive play. Super comfortable for long sessions and the battery lasts way longer than expected. Setup was smooth and Best Buy had it ready fast. Definitely worth it for any serious or casual gamer! The color of the controller is also pretty cool in person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller for pc gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love the feel, great battery life and haptic feedback is so cool!! Really good controller overall

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Simple & Easy to use controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 dual sense controller is a great controller. It has a good design and is easy to use. Mainly, if you’re buying this for the PS5 console, then it’s obviously the perfect choice, however, this may not be very well compatible with other devices and other softwares like games on steam may not have full compatibility support. Here are the pros and cons of this controller: Pros: -Unique and cool design -Easy to pair and use -Comfortable enough to use/Grip is ok -Decent battery life -light weight Cons: -Made of plastic that doesn’t have enough premium feel -Not fully compatible with other devices/other games like on steam -No cable included -A bit pricey Overall, I still think this is a great controller and would rate it 4/5!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is awesome overall performance is amazing and the design is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Buttons work well. Feels really smooth compared to other ps5 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Pretty color, comfortable, and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Crimson Precision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this red PlayStation 5 controller! The design is sleek, the haptic feedback adds an immersive gaming experience, and the adaptive triggers are a game-changer. Battery life is impressive, and it feels great in hand. Highly recommend for any PS5 gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is easy to use and feels good it is a bit heavier and bulkier than the ps4 controller but it’s way better and softer. The buttons work well and respond fast when games are played. The sticks move smoothly and help me control the game better. I like the vibration because it makes the game feel more real. The controller connects quickly to any console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Playstation Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color really comes out excellent and the controller still feels really good

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sleek and High Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, love the feel of it and love the design/color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is honestly one of the best controllers I’ve ever used. The ergonomic design feels comfortable even during long gaming sessions, and the buttons and sticks are responsive and smooth. The adaptive triggers and haptic feedback add a whole new level of immersion — you can literally feel different textures, tension, and actions depending on the game. It makes gameplay way more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the deep purple.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite controller. I love the deep purple hue, complimented by the blue controller lights. Works great still, even after 2 years. Ive had to replace the thumbstick caps, that’s it though. Still works flawlessly. Controllers are a bit pricey these days, but at least they last if you take care of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 Dualsense Controller - Amazing Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller at Best Buy, and it honestly exceeded my expectations. Right out of the box, you can tell it’s high quality: it feels solid, comfortable, and really well-built. The haptic feedback and adaptive triggers truly make gameplay more immersive — especially in titles like Spider-Man and Call of Duty. The battery life is great, and it charges quickly with a good USB-C cable. I was also impressed with how fast Best Buy delivered it and how well it was packaged. I totally recommend it, whether it’s for your main controller or for multiplayer sessions with friends. Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time getting my hands on a controller like this and not only does it look amazing with the black and blue colors but it also feels super smooth and slick in your hands with the different materials used for it! It felt like a completely different controller of what you're used to with typical PS5 controllers, I would definitely highly recommended anyone give it a try, you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel, Overall performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller Works great, looks great and feels great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Stick drift after a couple of months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good but not really built to last and if you game frequently be ready to replace in about a year not even a year in owing the product will get stick drift recommended getting a protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped and purchased this controller when I saw it on sale. I needed a second controller, I love the color of this one. It’s no different from the control that comes with the console so you’ll know what to expect if you’ve had your hands on one before. Same awesome build quality and comfort. The triggers on this one make a noticeable audible click when the control rumbles. Makes me wonder if something is loose inside, but it’s fine. Great battery life, the haptic feedback is amazing. Charges with a usb c cable which isn’t included in the box. So be prepared to supply yourself with another. All in all, I think this control is worth the money, especially if on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller from the design to the color. I’ve been using this every single day for almost a year an not had 1 single issue. I would definitely be buying more of these and recommending them to everyone I know. 5 stars from the product to the people at Best Buy who sold it to me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Controller for Smooth Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 controller works flawlessly and feels great in hand. The buttons are very responsive, the analog sticks move smoothly, and the grip is comfortable even during long gaming sessions. The battery life is impressive, and it charges quickly, which is a big plus. I also like how the design feels sturdy and durable compared to other controllers I’ve tried. Overall, it’s reliable, high-quality, and makes the gaming experience much more enjoyable. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the haptics

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on a PC, and it feels great coming from an Xbox controller. The haptics are really fun, even if not a lot of games use them. This is now my main controller for all games that support it, and even some that don't with controller emulation.

    I would recommend this to a friend