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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 46,787 reviews
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Purple is all i have to say

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color controller is perfect! I bought this for my hubby and he loves it. We love pop in our house and in our life. It keeps us alive and happier. The contoller also feels so soft and perfect for video games up to 10 hours a day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top-Notch Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works really well!, is fantastic, responsive, comfortable, and durable. Smooth triggers, precise controls, and excellent build quality make gaming immersive. Great purchase experience, highly recommend for any PlayStation gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful as a blue sky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the starlight blue DualSense controller from Best Buy open box, so my experience may differ from yours. The controller arrived in its original box, which was a pleasant surprise. The box looked like it had been opened but the controller inside was wrapped snugly in it like new. Either someone cleaned it very nicely before drying it and rewrapping it or it never was touched at all. I synced it with my PS5 and it connected, played around with a few games to make sure the haptics, active triggers, face buttons, microphone, speaker and battery all worked. No stick drift yet but I haven’t had any with my other DualSense controllers yet either. Overall in my opinion the DualSense controller is the best overall game controller yet made by mankind. It’s got a solid, premium feeling weight that’s backed up by cushioned backing to the buttons and d pad, which is important when you’ve got a built in microphone. The microphone is fine for voice chat and the built in speaker is loud enough. The analog sticks are responsive and spaced generously apart so you don’t bang your thumbs together. The next generation haptics and revolutionary new active triggers move controller technology forward, something competitors should emulate.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Playstation Dual Sense Controll Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my order. Matched my expectations very much and is very sleek and beautiful in the hand and to hold. Love everything about it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great edition

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color? AMAZING the two tone bleeding design is just perfect! Don’t get me started on how it feels to hold this controller like the other controllers have this grainy feeling to them (maybe for better grip) but this one just feels smooth and somewhat sóft and I love it. Overall performance it’s great with the joysticks to the buttons. I took it to the test with classic controls on Street Fighter 6 and it keeps up with my directional inputs so yes great controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice and smooth and has lasted a good while now I did get some stick drift early on.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this controller feel in your hand it’s nice an smooth doesn’t slip out of your hand an most obvious the color ways not only on this but the other ones you released are beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 camo controller works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because my original control life span was only lasting an hour with a full charge. Upgraded to this camo controller and works great even after hours of play on it. Still lasts a good 6-8 hours before needing to recharge. Buttons fell great, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, Responsive and Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualSense controller feels great in your hands and is very comfortable even during longer gaming sessions. The buttons and joysticks feel smooth and responsive, and the haptic feedback makes games much more immersive. I also really like the clean white design and the overall build quality. Pairing it with the PS5 was quick and easy, and the wireless connection has been reliable. Overall, it's a great controller and I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller completely exceeded my expectations. The design is modern and ergonomic, feeling very comfortable in my hands even during long gaming sessions. What impressed me most was the haptic feedback and adaptive triggers, which truly make the gaming experience much more immersive. The battery life is good, and the button response is precise. It's definitely a huge leap forward from previous controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently purchased the new Sony PlayStation 5 controller and I'm absolutely blown away by the design and performance! The haptic feedback feature adds a whole new level of immersion to gameplay, and the adaptive triggers provide precise control and resistance. The controller feels comfortable and ergonomic in my hands, even during extended gaming sessions. The improved speakers and 3.5mm headset jack are also welcome additions. Overall, the PS5 controller is a huge upgrade from the PS4 controller and elevates the gaming experience to new heights. Highly recommended for any PS5 gamer!"

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    My favorite Color controller!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than I love my purple-ish PS5 controller. I like that there’s no wires, can be charged from my PS5 and the battery life is great. You can turn it off while watching media which is also a definite plus!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    psfish controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 live the feel of the controller love the colorrrrrrrrrrr

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PS5 DualSense controller for a while now, and I honestly really enjoy it. It feels great in my hands—comfortable, solid, and just the right weight. The textured grip makes a big difference during long gaming sessions. Overall, I really like using this controller. It adds to the fun and makes playing on the PS5 even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Colorway never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color way is unmatched to me best controller for ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has great grip for its glossy finish, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Purple Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color for a PlayStation 5 controller. Works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DualSense Wireless Controller (Volcanic Red)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Sony DualSense Wireless Controller (Volcanic Red) for PC gaming, and it’s been an excellent upgrade. The controller feels very solid in-hand, the buttons and sticks are responsive, and the grip is comfortable for longer sessions. Setup on PC was straightforward (both wired and wireless worked without a hassle), and it’s been reliable with the games I’ve tried. The color also looks great in person—clean, bold, and exactly what I expected. If you want a premium-feeling controller for PC that’s comfortable and responsive, this one delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dual sense controller for ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense controller is a game-changer. The haptic feedback and adaptive triggers make gameplay feel incredibly immersive, bringing a whole new level of realism to every action. Whether it's the sensation of drawing a bowstring or feeling the rumble of a car engine, the details are impressive. The build is solid, and the ergonomics are comfortable for long sessions. Overall, it's an essential upgrade for any PS5 gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Techno Red is an excellent controller. The design looks great, the buttons feel responsive, and the adaptive triggers and haptic feedback make games more immersive. It also feels comfortable to hold for long gaming sessions. The only downside is that the battery could last longer. Overall, I would definitely recommend it for PS5, PC, Mac, and mobile gaming.

    I would recommend this to a friend