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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49721 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 49,717 reviews
  • Rated 5 out of 5 stars

    Ps5 Contoller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being the console only comes with one controller I bought a second one in black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade from DualShock 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels like an upgrade from the the DualShock 4. It's heavier, bigger and the shoulder buttons protrude more than the DualShock 4. The triggers at stock have a very nice smooth pull with some resistance. It will be nice to see how some games utilize the adaptive triggers. You can see a lot of thought has been put into the design than people would like to think and it deserves critique. The white portions of the controller protrude about 1/32” higher than the black striping. This controller doesn't work with Steam out of the box so to get your Dualsense to work: 1. Make sure the controller is connected via Bluetooth 2. Open Steam Settings 3. Click "Controller" 4. Click "General Controller Settings" 5. At the very bottom, you will see "Wireless Controller" in detected controllers 6. Click it and follow the prompts to map each button of the controller to the action it's supposed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good extra controller. Works identically like the white original controller that came with my PS5. Make life easier with two controllers available. One is always charged and ready. But price increase because of color, shame on you Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my son. I don’t know anything about it accept that it goes with PS5 and it’s wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dual sense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, the color looks way better in the day light or in a room with natural lightinv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, the quality is much better than previously

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect, even if you buy on sale even better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy that for my little brother and its been over 8-9 months and it’s so good so far. I think he can use it with no problem till ps6 got released

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty color, picked up in person, quick delivery

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best color!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super thankful that Playstation finally came out with different color options for remotes. The white looks classy, but always shows the grime accumulates around the remotes, the black addition is perfect, and is a much better color option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great looking controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my wife so we could play together. It looks good and she likes it. Would have gotten the blue one but this one is cheaper so bo complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect with my laptop for travel!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and operates just as well on a pc as I expect on a console. I keep it in the in er cardboard box for protection when not in use and/or traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Best designed Dualsense Controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s not any better than the other dualsense controllers, but it’s the best looking one. The subtle design makes it feel premium and mature.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    DualSense, now with crunchberries!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, much more of a berry color than red. Still, it's nice than the basic white and really pops visually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Greatful Kids 2026

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two kids loves their Play Station Controllers and their Play Station 5 each.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller for myself and My kids use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Better than the batch of Launch Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new black color. Feels real nice in the hand which a solid feel, and tuned controls. It seems Sony has tweaked the quality control on these controllers since launch, meaning no slipped triggers and crack sounding buttons. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my nephew and he LOVED it. It's his favorite controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but has stick drift now but I don’t believe it’s anything to do with the quality of this build.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Deep purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice deep purple color. Solid controller. Quality youd expect from sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recentlly bouth the ps5 console and had to buy an extra controller its very similar to the one that comes with the console and works perfect

    I would recommend this to a friend