Customer Ratings & Reviews

The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

Works perfectly, we’ve had it over a year and still works and looks great. Smooth feeling, battery lasts a long time. Would buy again.

This was a previous return not a new controller package came open from bottom

The Sony PlayStation 5 controller, also known as the DualSense controller, is a revolutionary piece of gaming hardware that has significantly enhanced my gaming experience. The controller’s ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without any discomfort. One of the standout features of the PS5 controller is its adaptive triggers. They add a whole new level of immersion by providing tactile feedback that accurately simulates various in-game actions. Whether it’s drawing a bowstring or revving a car engine, the triggers adapt to deliver a realistic and immersive experience. The built-in microphone and speaker are excellent additions, allowing for quick and easy in-game chats. The Create button is a welcome upgrade from the previous Share button, offering more ways to capture and share my favorite gaming moments. The haptic feedback technology in the DualSense controller is truly next-level. It provides nuanced vibrations that vary with the on-screen action, making the gaming experience more engaging and immersive. The battery life is also commendable, lasting for long gaming sessions without needing a recharge. The controller also supports USB-C charging, which is a great modern touch. In conclusion, the Sony PlayStation 5 controller is a game-changer. It’s not just a controller, but a gateway to a more immersive and interactive gaming experience. I would highly recommend it to any gaming enthusiast out there. It’s truly a testament to Sony’s commitment to innovation and enhancing the gaming experience.

The color is bold and bright works great for gaming good life with full charge. Will be getting more of this controller in different colors.

The Sterling Silver DualSense Shines Inside and Out From the moment I unboxed the Sterling Silver DualSense, I knew Sony had elevated more than just a controller — they’d elevated the experience. The finish is absolutely stunning: sleek, reflective, and elegant without being flashy. It’s the perfect blend of futuristic design and premium craftsmanship. But this controller isn’t just about looks. The performance is flawless. The adaptive triggers feel incredibly immersive — every pull of the trigger in Call of Duty delivers realistic tension that draws you deeper into the game. The haptic feedback is still unmatched, translating subtle in-game details into physical sensations that you can actually feel. Every vibration feels intentional, not just noise. Comfort-wise, it’s perfect for long sessions. The texture on the grips keeps it secure without being abrasive, and the weight balance feels natural — like it’s molded just for your hands. Even after hours of gaming, there’s zero fatigue. The Sterling Silver edition is more than just a color; it’s a statement. It feels like luxury and performance fused together — something special that makes your setup stand out. If controllers could win awards for design and feel, this one deserves the trophy. Bottom line: Sony’s DualSense in Sterling Silver is the definition of next-gen elegance — a true collector’s piece that performs as beautifully as it looks.

I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

This controller looks amazing and feels great in hand. It works perfectly with my PS5 and the battery life is solid. Definitely a great addition.

I’ve been using the Midnight Black DualSense controller for a while now, and overall I’m really impressed with it. First off, the design looks amazing. The all-black finish gives it a much cleaner and more premium feel compared to the standard white controller. It also hides dirt and wear better, which is a nice bonus if you play a lot. Performance-wise, it’s exactly what you’d expect from a DualSense. The adaptive triggers and haptic feedback are still the standout features—they make games feel more immersive, especially in titles that really take advantage of them. The controller feels comfortable in hand even during long gaming sessions, and the build quality feels solid. Battery life is decent, though not perfect. I usually get several hours of playtime before needing to recharge, which is fine but could definitely be better. My only real downside is that, like other DualSense controllers, it can be a bit pricey, and long-term durability (like stick drift) is something to keep an eye on. Overall, if you’re looking for a sleek-looking controller with great features and solid performance, the Midnight Black DualSense is a great choice.

[Employee of bestbuy] The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!

It does its job and very well, I might add. I'm usually an Xbox kind of guy, I needed a controller that was Bluetooth capable for some PC games. My old Xbox elite controller (gen 1) isn't Bluetooth capable and had major stick drift. While this controller lacks customization and extra paddles, it makes up for it in being reliable, comfortable in my hands, and the blue color is absolutely beautiful and blends well with my all white/light blue set up.

I absolutely love this controller! The Galactic Purple color looks even better in person it’s vibrant, bold, and really stands out. The DualSense features are top notch the adaptive triggers and haptic feedback make every game feel more immersive. It connects easily to my PS5 and the battery life has been solid so far. Definitely worth it if you want both performance and style.

It’s a great controller . Nice grip and it works percent fine . And the color is beautiful I look forward everyday to play with my new controller

The PS5 controller (DualSense) is amazing! It feels comfortable in hand, the adaptive triggers and haptic feedback make games more immersive, and the battery life is solid. It’s a big step up from previous controllers—smooth, responsive, and a must-have for PS5 gaming!

Perfect for the first time , Best color, great performance great ergonomics

I bought a PS5 DualSense controller from Best Buy, and it totally changed my gaming experience. The haptic feedback and adaptive triggers make every game feel more real — it’s like you’re actually in the action. The design is super comfortable, and the battery life is solid. Best Buy made the whole process easy and smooth. The staff was helpful, answered my questions, and the product arrived fast and in perfect condition. Highly recommend both the controller and shopping at Best Buy — unbeatable combo for any gamer!

The PlayStation DualSense controller is an absolute game-changer. From the moment I held it in my hands, I knew I was in for an extraordinary gaming experience. The combination of haptic feedback and adaptive triggers is nothing short of remarkable. The haptic feedback technology provides an unparalleled level of immersion. Whether it's feeling the subtle patter of raindrops or the intense vibrations during an action-packed battle, the DualSense elevates every moment. It's like you're not just playing the game; you're living it. The adaptive triggers add another layer of realism to gameplay. The resistance they offer can vary depending on the in-game action, creating a tactile sensation that adds depth to every interaction. It's astonishing how much this feature enhances the overall gaming experience. Not only is the DualSense technologically impressive, but it's also incredibly comfortable to hold. The design is ergonomic, fitting perfectly in my hands during long gaming sessions. The button layout is intuitive, and the touchpad is a handy addition for certain games. Additionally, the battery life is impressive, allowing for hours of gaming without constant recharging. And with its seamless wireless connectivity, I can enjoy gaming without any interruptions. In conclusion, the PlayStation DualSense controller is a true masterpiece. It sets a new standard for what a gaming controller can be. If you want to take your gaming to the next level, this controller is an absolute must-have. It's innovation at its finest, and I can't recommend it enough. 5 stars!

Feels good in hand & color stands out. Very durable and so far battery life seems to be pretty long.

[Employee of bestbuy] This Chroma Teal DualSense is easily my favorite PS5 controller, and it’s the one I always get compliments on. The finish has this glossy, almost pearlescent shine that looks even better in person than in photos. It catches the light just enough to stand out without looking overly flashy, and the color sits right in that perfect sweet spot—bold, vibrant, and unique, but still clean and classy. In the hand, it feels every bit as good as it looks. The DualSense ergonomics are already excellent, but this version somehow feels a little more premium, like the coating gives it a smoother, more refined touch. The buttons have that satisfying Sony firmness, the triggers feel responsive, and the whole thing just has a nice balance—light enough for long sessions but solid enough to feel high-quality. What I love most is how fun it is to use across everything—PS5, PC, even mobile. It pairs quickly, works flawlessly, and looks fantastic sitting on a desk. If you like controllers that stand out without being loud, and you want something that feels as good as it looks, this one delivers.

I absolutely love this controller! The color is vibrant and the feel in your hands is premium. The adaptive triggers and haptic feedback make such a difference — especially when playing games like Spider-Man or Call of Duty. The battery life is decent, and it charges quickly with a USB-C cable. Definitely a must-have if you own a PS5, or even as a backup controller for multiplayer nights.