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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49419 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 49,419 reviews
  • Rated 5 out of 5 stars

    PS5 CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory ! Way stronger than previously console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use and really dynamic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and the time it was waited for to own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray, camo, Sony PS5 controller handles perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half off on black friday. Best deal around for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Absolute Pinnacle of Gaming Controllers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony DualSense Wireless Controller in Midnight Black from BestBuy, and it is hands down the best controller I have ever owned. Whether you are using it for next-gen console gaming or as a premium controller for other devices, it delivers a flawless, magnificent experience. Here is why this controller is a masterclass in gaming gear: Gorgeous Stealth Design: The Midnight Black colorway is absolutely stunning. It has a sleek, matte, premium finish that looks incredibly sharp and sophisticated. It resists fingerprints beautifully and looks perfect on any gaming desk or entertainment center. Mind-Blowing Next-Gen Immersive Tech: The haptic feedback and adaptive triggers are pure magic. Feeling the tension of a bowstring pull back or the distinct rumble of driving over gravel completely changes how games feel. It adds a level of realism that other controllers simply cannot touch. Flawless Multi-Platform Versatility: I love that this isn't just for the PS5. It connects seamlessly via Bluetooth or USB-C to my PC, Mac, and mobile phone. The responsiveness is razor-sharp across all platforms, making it the ultimate all-in-one controller. Unrivaled Ergonomic Comfort: The weight, contour, and textured grip feel absolutely perfect in the hand. It is incredibly comfortable to hold, preventing hand fatigue even during marathon gaming sessions. The thumbsticks and buttons are highly tactile and clicky. Final Verdict: Sony truly perfected the controller with the DualSense, and the Midnight Black edition is the best-looking version available. It is worth every single penny for the immersive tech alone. BestBuy provided a fast and effortless buying experience, as always. An absolute must-buy for any gamer—10/10 recommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a new PS5 controller and I’m honestly really impressed with it. The controller feels really comfortable in my hands, and the design looks clean and modern. One thing I really like is the vibration and adaptive triggers because they make the games feel more realistic, especially in games where you can feel different actions through the controller. The buttons are responsive, the sticks feel smooth, and the battery life lasts a good amount of time for long gaming sessions. Overall, this controller makes the gaming experience feel more immersive and enjoyable. I definitely recommend it to anyone who owns a PS5 or is thinking about getting a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid controller, but not perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this PS5 controller for a few weeks now, and overall I’m pretty impressed. The design feels really premium compared to older PlayStation controllers, and it fits comfortably in my hands even during longer gaming sessions. The adaptive triggers and haptic feedback are definitely the standout features—they add a lot more immersion, especially in games that actually use them well. Battery life is decent, but not amazing. I usually get around 6–8 hours before needing to recharge, which isn’t terrible but could be better. Charging is quick enough with USB-C though, so it’s not a huge issue. One downside is that the controller can feel a bit heavier than previous versions, and I’ve noticed the triggers can be a little stiff depending on the game. Also, like a lot of people have mentioned, I do worry about potential stick drift down the line, although I haven’t experienced it yet. Overall, it’s a big step up from the PS4 controller and worth the upgrade if you have a PS5. Just keep expectations realistic—it’s great, but not flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Exceptional Controller with Immersive Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony DualSense Wireless Controller, and I am extremely satisfied with its performance and features. The design is sleek and comfortable, making it ideal for long gaming sessions. The haptic feedback and adaptive triggers provide a truly immersive experience, adding a new level of realism to gameplay. The controller is responsive, well-built, and works seamlessly across PS5, PC, Mac, and mobile devices. Battery life is solid, and the overall build quality reflects Sony’s premium standards. I highly recommend this controller to anyone looking to enhance their gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A big jump in build quality from the dualshock 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INTIAL THOUGHTS - jumping from the Dualshock3/Sixaxis to the Dualshock 4 was a big jump in design and build quality. jumping from the Dualshock 4 to the Dualsense is even a bigger jump in design and build quality. I do believe sony made a bold decision in form factor of the dualsense and it will pay off in the end. and the white color is more of an off white. it will get dirty eventually, but there will be a black variant soon i'm sure. SIZE/FEEL- I was worried from images that the dualsense was going to be too big for my hands. from my wrist to the tip of my middle finger measures 7 inches. the dualsense is just the right size to fit comfortably in my hands. think of a switch controller with thicker handles and you have yourself a dualsense. if the dualsense was any bigger, it would be too big for my hands. oh, and the weight of the dualsense is noticeably more than the dualshock 4. it's very comparable to the switch pro controller in weight. FEATURES/BUILD QUALITY - touchpad, Create button, adaptive triggers, haptic feedback, built in mic, usb-c finally, twice as long battery life to the DS4, textured grip feel on back and on joysticks is a nice touch. the "noise" of the dualsense is more quieter than the ds4. meaning, when you move the joysticks against the wall on the ds4, it makes a noticeable click sound. on the dualsense, it is very quiet and won't pick up on the mic when streaming as much. it's more of a thud sound. the triggers, L2/R2 have more weight to them when pressing them. the buttons feel close to the ds4 buttons. the create button and pause buttons are lifted instead of flush like on the ds4. so it is easier to push them. the trackpad is a trackpad....yeah. the build quality is very nice. it just feels like a premium controller. very solid and doesn't feel like it will deteriorate as fast as a ds4 might. just personally, i know lots of people like the xbox one controller, but for me, i always felt the joysticks were just a tad tall and moved to freely without any feedback. and the size of the xbox one controller is a little big for my hands. since day one, i've like the switch pro controller and the dualshock 4 controller. I would now put the dualsense above the ds4 and switch pro. I have only played mgsV on PC for a few hours, but, those few hours have felt great with the dualsense in my hands. I can't wait for what sony has for us in the coming years. god of war ragnarok, horizon, naughty dogs game, etc. the future is bright with the ps5 and the new dualsense is a first great step.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller seems to be having internal issues. Buttons not registering and triggers seem impossible to push down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still the Gold Standard for Controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive triggers and haptic feedback really add to immersion, especially in PS5 games. It also works great on PC and mobile, which makes it very versatile. Comfortable to hold, responsive buttons, and excellent battery life overall. Sony really nailed this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Game-Changer in Every Way – PS5 Wireless Controlle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense wireless controller completely exceeded my expectations. The design is sleek, comfortable, and feels incredibly premium in hand. What truly sets it apart, though, are the advanced features—like adaptive triggers and haptic feedback—which take the gaming experience to a whole new level. You can actually feel different surfaces or tension when drawing a bow or accelerating in a racing game. It’s immersive, responsive, and incredibly fun. The battery life is decent, and it charges quickly with a USB-C cable. Wireless connectivity is smooth and reliable, with no lag or disconnection issues. This is hands-down one of the best controllers I’ve ever used—Sony really outdid themselves. Whether you’re a casual gamer or a hardcore player, the DualSense is a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all black which I prefer. I put a black grip skin on it as sweat can be a problem sometimes. It has never had an issue and I’ve been using it for a while. Battery is phenomenal I’ve played over an hour past the low battery warning with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing controller – perfect upgrade for my PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller at Best Buy during the Christmas season, and I couldn’t be happier with my purchase. The build quality is excellent and it feels very comfortable in my hands, even during long gaming sessions. The buttons are responsive, the triggers feel smooth, and the haptic feedback really makes the gameplay more immersive. The battery life has also been very good so far, and the controller connects instantly to the PS5 with no issues at all. I also love the design — it looks sleek and modern. Overall, this controller performs exactly as expected from a PlayStation product. If you are looking for a reliable and high-quality controller, I definitely recommend it. Great purchase and totally worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 red volcanic controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was damaged and look like someone was used it or they drop it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool design… bad parts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the controller but my right trigger stopped working after only 1 month of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Style Meets Signature Performance"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Chroma Indigo is a visually striking addition to the PlayStation 5 accessory lineup. Its iridescent finish, shifting between deep blues and purples, offers a unique aesthetic that stands out from standard controller colors. Stunning Iridescent Design: The Chroma Indigo's shimmering finish is frequently praised by users for its dynamic color shifts under different lighting conditions, making it a standout piece in any gaming setup. Standard DualSense Features: Functionally, it retains all the features of the standard DualSense controller, including haptic feedback, adaptive triggers, and a built-in microphone, ensuring an immersive gaming experience. Enhanced Grip Texture: Some users have noted that the grip area features a subtle texture, providing a comfortable hold during extended gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    PlayStation 5 controller Chroma Indigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chroma Indigo PS5 controller looks sleek with its bold color and feels comfortable to use. It has responsive buttons, immersive haptic feedback, and adaptive triggers that enhance gameplay. Stylish, reliable, and great for everyday gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is absolutely fantastic. Right out of the box, it feels premium and well-built, with a comfortable grip that makes long gaming sessions easy and enjoyable. The buttons are super responsive, the analog sticks are smooth and precise, and the triggers feel amazing—especially with adaptive trigger support in PS5 games. The haptic feedback really takes gameplay to the next level and makes everything feel more immersive, whether you’re racing, shooting, or exploring. Battery life has also been solid, lasting through multiple sessions without constantly needing to recharge. Overall, this controller performs exactly as expected (and more) and is a perfect replacement or extra controller for any PS5 owner. I’m very happy with this purchase and would highly recommend it to anyone looking for quality and performance.

    I would recommend this to a friend