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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49462 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 49,462 reviews
  • Rated 5 out of 5 stars

    Great product. Totally recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the black PS5 controller and I’ve been really impressed with it so far. The matte black finish looks clean and sleek, and it feels premium in your hands. The grip is comfortable, even during longer gaming sessions, and the buttons are very responsive. I especially like how smooth the triggers feel and how immersive the haptic feedback is while playing. It definitely enhances the overall gaming experience. So far, I haven’t had any issues with connectivity or battery life. Overall, I’m very satisfied with this controller and would recommend it to anyone looking for a reliable and stylish option.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    "Enhance Your Gaming Experience with the Sony Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller is an impressive upgrade from its predecessor, the DualShock 4. With its sleek design and innovative features, this controller truly enhances the gaming experience. One of the standout features of the DualSense is its haptic feedback technology, which allows for more immersive gameplay. The controller's vibrations are more precise and nuanced, providing a greater sense of immersion in the game world. Additionally, the adaptive triggers provide a more realistic sensation when performing actions like firing a gun or pulling back a bowstring. The DualSense also features a built-in microphone, which allows for quick and easy voice chat with other players. This feature can be especially helpful for games that require teamwork and communication. In terms of design, the DualSense is comfortable to hold and has a sleek, modern look. The buttons are responsive and well-placed, and the touchpad adds an extra layer of interactivity to games that support it. One downside to the DualSense is that it is not compatible with all PlayStation 4 games, as some games may not have been optimized for the controller's unique features. Additionally, some users have reported issues with the controller's battery life, which may require more frequent charging than other controllers. Overall, the Sony PlayStation 5 DualSense Wireless Controller is an impressive piece of gaming technology that offers a more immersive and responsive gaming experience. While it may have some limitations, it is a worthy investment for anyone looking to take their PlayStation 5 gaming to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works perfectly. The purple controller has a nice vibrant color and feels comfortable in hand. Buttons are responsive, battery life is solid, and it paired easily. Great quality and a fun upgrade to my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New Controller, New Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's all black and cool and also my old one has a stick drift problem. I tried to fixed the problem many times and sometimes it work and it keeps happening eventually. So this new controller is a game changer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dual Sense Controller for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought this while on sale to replace an old one that had stick drift. I purchased the warranty so that if I have any issues down the line, I can just bring it in and have it replaced at no extra cost. I love shopping at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • “Incredible haptics, perfect grip, and ultra-responsive controls.” • “Next-gen feel that truly enhances every PS5 game.” • “Comfortable, immersive, and the best controller Sony has made.” • “Adaptive triggers and haptics set a new standard.”

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Color was cool! Connects to the ps5 flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this not for a PS5, but to replace a broken Dualshock 4 I had for my PC (didn't want to move my other DS from my PS4). So far it's integrated well with Steam and the only problems I've had are just games that haven't integrated it well with their PC version (Destiny 2 thinks it's an XBox controller, while No Man's Sky picks it up as a Dualsense with no issue). Heavier feel, more durable and feels better in the hand than the DS4 does - now the latter feels lighter and more fragile as a result. All Sony needs to do is to get that haptic feedback for the triggers to PC APIs and it will be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Indigo PS5 DualSense controller. The color looks incredible in person the shifting blue‑purple finish really stands out and the controller feels great in my hands during long sessions. The haptics and adaptive triggers make every game feel more immersive, and the wireless connection has been flawless. It’s easily one of the best‑looking and best‑feeling controllers I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this controller. It does fit the hands really well and works really well. It connects extremely easy and the charge is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Fun controller in my favorite color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this controller, before someone stole it. It was my favorite color, was easy to use, gave fun tactile motion feedback, charged quickly and was just fun! Theives suck, but this controller sure didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall. The black PS5 controller looks sleek and feels comfortable in hand, even during long gaming sessions. The buttons are responsive, and the grip is solid. Simple, stylish, and reliable—definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is a game-changer! The adaptive triggers and haptic feedback offer an incredibly immersive experience, making every game feel different. The improved ergonomics make it comfortable to hold even during long sessions. Overall, it's a fantastic upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Controller PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a huge upgrade from previous PlayStation controllers. From the moment you hold it, it feels comfortable, well-built, and premium. The design is modern and ergonomic, making long gaming sessions feel natural and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great as usual! The color tho!!!! Love it so much. Wish i could have a skin for my ps5 thats the same.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Such a good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this controller. It is such a nice blue. The DualSense itself is the best first party controller out there. I also use it with my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! I bought it as a gift for my cousin and she absolutely loved it! The color of it was so cool and cute at the same time, and the controller works amazingly too! Very happy with the purchase of this controller, it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Best ps5 controller to date. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as advertised unlimited fun and great color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller with a few small issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this controller for a little while now and overall I’m happy with it. It feels comfortable in my hands and the buttons are responsive. Setup was quick and easy, and it works as expected right out of the box. The battery life could be a little better depending on how much you play, but it’s not a deal breaker. Overall, it’s a solid controller and I’d recommend it to anyone looking for a reliable option.

    I would recommend this to a friend