Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • Angle. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • Left. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • PlayStation 5 - DualSense Wireless Controller video 0 minutes 54 seconds
  • PlayStation 5 - DualSense Wireless Controller video 0 minutes 30 seconds

Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

Model:
1000039942
SKU:
12100423
Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 4061 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,060 reviews

  • Silver PS5 Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller with a nice color and good stick mobility. I like it a lot

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Sterling Silver

    I would recommend this to a friend

  • Sony DualSense blue controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quick to arrive and it looks nice matched with all my other controller colors since the ps5 release

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cobalt Blue

    I would recommend this to a friend

  • My son loves it!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great. Excellent price!!!

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • Variety of Colors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They finally have a variety of colors available for DualSense. This makes it easier to distinguish between controllers.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • Still better than an Elite 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built controller, really cool base features. Worst part is the cost but still better than an Elite 2 controller

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Poor quality

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got stick drift and function failure after 2 months usw. Will have to be exchanged

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    No, I would not recommend this to a friend

  • Exactly as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected, great controller fits in hand perfectly

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cobalt Blue

    I would recommend this to a friend

  • Good controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and looks good. The process was great.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cobalt Blue

    I would recommend this to a friend

  • Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest ps5 controllers have such a clean finish. Overall my favorite contoller to use, just on looks alone.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • Sony quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undisputed Sony quality. I definitely recommend.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cobalt Blue

    I would recommend this to a friend

  • Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this controller for the PS5 we purchased. Works great, no complaints.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Sterling Silver

    I would recommend this to a friend

  • Pokemon packs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They’re so fun to display and have some great packs inside!

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • Love Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service skills!! The team really makes sure we're happy and secured

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase quick and easy! It arrived a day before it was supposed too. Very happy with my purchase

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • More Than Just Fun To Look At

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and plays great too. I'll be sure to use it as one of my favorite controllers for my ps5 and PC.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • Replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed a replacement. Same as one that came with.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Sterling Silver

    I would recommend this to a friend

  • Its blue

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its blue if it were green i would die Da ba dee da ba di, da ba dee da ba di Da ba dee da ba di, da ba dee da ba di

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cobalt Blue

    I would recommend this to a friend

  • PERFECT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything work as new, no damage , box and manual were inside the box no damages. Everything Greta and perfect

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend

  • Classic colors return

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and classic color scheme for the retro vibe.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Sterling Silver

    I would recommend this to a friend

  • Design is fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the metallic looking faceplate. Everything else about the controller is the same as a regular DualSense.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

    I would recommend this to a friend
Page 178, Showing 3,541-3,560 of 4,060 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.