Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • Angle. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • Left. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • PlayStation 5 - DualSense Wireless Controller video 0 minutes 54 seconds
  • PlayStation 5 - DualSense Wireless Controller video 0 minutes 30 seconds

Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

Model:
1000039942
SKU:
12100423
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 46872 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2004 Showing 40,061-40,080 of 46,872 reviews

  • Sony still the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we tried going for a "cheaper" version, but nothing performs quite like the SONY official

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Ps5 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box controller was is excellent condition. We charged it over night and was able to use it the next day.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Nice color and good analog sticks

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller almost a year ago and works well with barely any analog stick drift. It will wear overtime but it’s definitely better than the launch controller

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Starlight Blue

    I would recommend this to a friend

  • Game play

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the remote and the things you can do during game play. As well at the feels of the buttons

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Beautiful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I bought it on sale and saved a few dillars lol.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Starlight Blue

    I would recommend this to a friend

  • No complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look. Works as it’s suppose to. I do like the feel of the original white more.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Good for 2 and 1/2 years of heavy use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original ps5 launch controller analogue joysticks wore out after almost 2 and 1/2 years. Time for me to replace it. Great controller. I only wish it was more durable.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Good Quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoked to get a PS5. First game to play was SackBoy. Needed an extra controller as loving it.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Works as Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra PS5 controller. Setup was easy through PS5 settings menu.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Solid PS5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I wanted the purple controller, but this one was on sale.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5 controller. Works great after months of use. No issues.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Wowwwwww

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. The triggers while playing COD feel incredible, the feedback is amazing.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller got it at a Black Friday price can’t go wrong

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • PS5 remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote love the performance and the haptics are great. Provides instant feedback for enemies near.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Great Controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. Great comfortable game play.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • For the added gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed addition to the PS5 console. Identical to the product out of the box when purchasing the PS5 unit.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • My Son is happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son is very happy and content! Good price for the authentic PS5 Controller.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Banging controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller for your hands, joysticks are banging

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Buttons freeze up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately nothing seems built to last anymore, buttons faulty within 6 months time and seem to have to replace frequently

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    No, I would not recommend this to a friend

  • PS5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect performance controller and love the color!

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Galactic Purple

    I would recommend this to a friend
Page 2,004, Showing 40,061-40,080 of 46,872 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.