Customer Ratings & Reviews

This is definitely a NEXT GENERATION controller. There is so much going on that keeps you connected to the game it's insane. You can feel all the movements with ease and helps overall game play.

Great and reliable. The battery lasts a long time!

Nice color controller, works just fine as the others

Nice color. My 4th dualsense and never disappoints!!

I just love the color and design. My gaming just got better.

Great product, fits better in your hands for gaming!

Love the color and the sale price couldnt beat it. Would buy again

[Employee of bestbuy] Cool feedback with trigger. Feels good in the hands, would reccomend warranty tho bc stick drift

This controller looks nice and it works good I had it for a month.

Great controller. Only suggest analog protectors for the serious gamers

I love this controller! It’s very innovative, easy to use, fits well in my hands, and love the haptic feedback. Also love how Best Buy was able to exchange the controller due to a factory defect.

One of the The best controller I've ever had, seamless and smooth, it fits just fine in my hands. It connected on the first try on my PS5 and couldn't be happier

Love the black color on the controller. Love the sleek looking design too!

Nice additional controller that goes with PS5. It operates exactly as the one that came with the PS5. I was able to get it a discount for my son. We bought a black one to complement the white one we already have. Now he can play when his friends come over.

As a frequent shopper at Best Buy, I’ve always been impressed by their vast selection of electronics and gadgets. But my experience reached new heights when I signed up for the Total Tech membership. This program is a tech enthusiast’s dream come true! Firstly, the customer service with Total Tech is top-notch. The staff are not only knowledgeable but also genuinely passionate about tech, which makes shopping there a real pleasure. They take the time to understand your needs and guide you to the perfect product - no hard selling, just honest advice. What truly sets Best Buy apart is the Total Tech membership. It’s like having a tech guru in your pocket. The 24/7 tech support is invaluable, especially for someone like me who loves gadgets but isn’t always savvy about troubleshooting them. The extended protection on purchases is a godsend, ensuring that my investments are safe. The free installation and discounted repair services have saved me not only money but also time and hassle. Plus, the exclusive member prices on select items are like the cherry on top of an already delightful shopping experience. To sum it up, Best Buy isn’t just a store; it’s a haven for anyone who loves technology. And with the Total Tech membership, it feels like you’re part of an exclusive club where your tech needs and desires are taken care of with utmost priority. It’s a no-brainer for anyone who wants to make the most out of their tech purchases!

This controller is amazing and I love the haptic feedback I get when playing astros room and other games it makes u feel it all and the microphone and speaker is clear and the design is awesome.

It’s a great product and working very well. My son like it.

Great quality. Also bought thumbsticks to delay the inevitable stick drift

Very good condition and last awhile battery wise…also comfortable on hands

Controller is amazing. Feels great while playing. Extra dual sense stuff is cool, but for most FPS games I’ll be turning those features off, since it can be distracting. Price is too high though.