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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46578 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 46,578 reviews
  • Rated 5 out of 5 stars

    Great haptics and feel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller and haptics, but not the best battery life still a lot better controller than the Xbox by far

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    It's what you want it to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything you expect in a PS5 controller plus a beautiful sleek look. How can you go wrong?

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    5 Star product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation never disappoints!! Works as it should n love the colors!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the duel sense PlayStation controller. It’s fun to play games with when those games take advantage of all the features it can do. I love that they continue to add new colors. The sticks are smooth. The buttons are great. The usb c port on the controller was tight right out of the box, which is nice because when you plug in the charger it makes a satisfying click sound. My controller had a loose fitted 3.5mm sound jack, no click sound, but it works great still. It was not such a problem that I felt I needed to return it. All the buttons and joysticks work great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color and shine, kids were extremely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro Game for PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller works effortlessly. You can use it to power on/off the PS5 Console. My suggestion is to play the Astro game on the PS5 to really feel the FULL potential of this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P5 controller has a nice feel to it, the buttons are smooth

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly, this is a next generation device. It’s better in every conceivable way, and then some. The one thing I disliked about the ps4 controller was that it was small and fragile. This, is not

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 red controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works just as good as the controllers that come with my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is a game changer. Work on my PC with select games. Must have a USB cord to utilize haptic feedback on PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the one that came with the playstation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to use this video game control with my PS5 I preorder from BestBuy. I know that the PlayStation 5 comes with one control already but I need it another one in case I play multiplayer with a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for my Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, quick delivery; it worked out just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller just not durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way these controllers look and extremely comfortable to use for extended play sessions but where the PS5 controllers in general lose points is durability. They are extremely fragile and I have already had to repurchase multiple replacements. Great controller just handle with care. The cost is also another mark against them as they are quite expensive for being so cheaply made. The PS4 generation controllers are far more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and excellent customer service. Lines moved quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red like apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spiderman is better with red, team red all the way, or blue? Are dems blue or red? Maybe lets go violet!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The Next Gen Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you have probably heard or read somewhere this controller is truly game changing. Heavier then PS4 controller but not too heavy. The white look is very appealing. Obviously recommend buy for all PS5 owners.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 controller is awesome. It’s a great feel, very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Controller Ever Made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I've ever used. It's got a bit of weight to it, but it's sturdy and solid and its new features are incredible. It also looks nice? But really, Sony outdid itself with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    P5 Gamepad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable controller grip and nice designed from Sony

    I would recommend this to a friend