Customer Ratings & Reviews

The DualSense controller is amazing. The haptic feedback and adaptive triggers make a huge difference and feel incredibly immersive. It’s comfortable to hold, responsive, and the build quality feels premium. A perfect extra controller for multiplayer. Highly recommended!

Works great and I loved the color. I continue to purchase a lot of stuff from Best Buy even though several purchases did not go well.

Great controller, smooth sleek and sexy! this controller was ready for gaming the moment it was removed from the packaging! only problem is my relationship with this controller is causing difficulties in my marriage. purchase with caution.

Nice color, looks better than the stock one. My wife likes it more

Great overall product, the color looks even better in person, recommend the device.

Controller is very sleek and promising! My daughter loves it very much, color is very blue-ish in person but she doesn’t mind. She says the controller is a bit better than the original one.

We recently purchased a new PS5 and needed an extra controller. I shopped around for a bit but really for the money, we couldn't pass this up. They were on sale and saved a few bucks and plus they were in stock and ready to pick up at the local BB store. Works at it should and haven't had any issues with it. We pretty much use it daily and it has great battery life and no stick drift yet a well. I would recommend it!

I recently picked up a PlayStation 5 controller from Best Buy, and it has completely transformed my gaming experience. The controller feels amazing in my hands, with perfect weight and balance, making long gaming sessions comfortable and immersive. The adaptive triggers and haptic feedback are game-changers, providing a new level of immersion that you have to experience to believe. It's responsive, with zero lag, and the built-in speaker adds another layer of depth to the gameplay. The battery life is impressive, keeping me in the game longer without constant recharging. I highly recommend this controller to anyone looking to elevate their gaming to the next level. Best Buy's service was top-notch, and I'm thrilled with my purchase! ---

Controller is nice and works well. The design and color is both slick. Mainly use it for PC and i have no issues whatsoever, wired or wireless

Controller works well. Feels nice in the hands. Easy to setup and connect to PS5.

Unlike other reviews on this platform, I figured I’d do a two years later review on this controller. It has was the test of time, with no major issues. The only real issue I’ve ran into is the Thumb stick caps, wearing down a bit, and some of the rubberized coating wearing down slightly on the back. I’ve used it with a PS five, steam deck, Lenovo Legion, and Now a ROG Ally X. I used to use an Xbox 360 controller back in the day for everything, but Sony’s new controller has definitely taken the cake for my go to gamepad. The Xbox controller that needed new batteries, this one still holds a very respectable charge, granted after two years of hard use I’m debating throwing a new battery in. But for the equivalent of $35 a year and having basically zero issues, it’s a very cost-effective solution for a gamer.

Bought as a gift, a little more pink than red but it was loved and is now the daily controller! He has gotten multiple compliments on it! Makes for a great gaming controller and desk center piece!

The Sony DualSense Edge is widely considered the best pro-level PS5 controller for 2026, offering superior ergonomics, customizable back paddles, replaceable stick modules to combat drift, and on-the-fly profile switching. While expensive ($199), it is praised for its premium feel, clicky buttons, and deep software customization.

Great original product. Love the white color and feel of ps5 controller also good for pc gaming

Bought this not for a PS5, but to replace a broken Dualshock 4 I had for my PC (didn't want to move my other DS from my PS4). So far it's integrated well with Steam and the only problems I've had are just games that haven't integrated it well with their PC version (Destiny 2 thinks it's an XBox controller, while No Man's Sky picks it up as a Dualsense with no issue). Heavier feel, more durable and feels better in the hand than the DS4 does - now the latter feels lighter and more fragile as a result. All Sony needs to do is to get that haptic feedback for the triggers to PC APIs and it will be perfect

Great controller works how and when you need it the sleek black design finish is an extra. Can’t go wrong with this I definitely recommend purchasing

Nice camo color on the control, works smoothly and has no trouble with it at all

Bought controller because my old one got stick drift and honestly love this controller.

[Employee of bestbuy] Love you color it’s a good replacement for my one that got stick drift to be home it has like a ps2 vibe to it good product

Love the color very good controller no complaints at all