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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 46633 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the DualSense Wireless Controller for its overall performance, sleek design, and comfortable feel. Many appreciate the vibrant color options and find the battery life to be sufficient. However, some customers have reported concerns regarding the quality of the D-pad buttons and the potential for stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 46,633 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense that came with my PS5 developed stick drift, so I went ahead and got a new one! The purple looks great and the texture is nice while holding it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller design easy to hold, love the new trigger features, and the blue is such a good color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. I love the slik black color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    True blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, looks good feels good, my favorite color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store vs. PlayStation: Let the Test Begin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my husband, who treats PS5 controllers like they owe him money. Given his level of “enthusiasm” when he uses them, I was honestly impressed this one lasted a little over two years. I just replaced it with a new controller purchased directly from the PlayStation store, so now we’re running a bit of an unofficial durability experiment. There’s been talk that controllers not bought directly from PlayStation don’t hold up as well, so we’ll see if there’s any truth to that. Whichever one survives the longest round in this household will definitely earn my future business. Quick breakdown: Value: Around $80 like most PS5 controllers, so pretty standard across the board. Quality: Lasted a little over two years under some very “enthusiastic” use before the internal sensors finally waved the white flag. Ease of Use: Exactly what you’d expect from a PS5 controller—no learning curve here.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the color and look but only lasted around 5 months until got stick drift on left analog stick

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workings amazing! I really like the color of it and the charge last awhile

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best PlayStation controller yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the reaction of the joysticks and the buttons. Other consoles controllers can’t compare. Love that it’s in black, just wish my ps5 system was too! The adaptive triggers are cool, but a bit distracting in the games I play, so I mostly have it off. My only problem is I’ve had 2 controllers since day one of the ps5 release, and one just started getting left joystick drift and trigger spring broke. But to be honest they got so much use out of them it’s actually probably about time one broke. Also love the built in microphone and being able to talk to someone who joins my party before getting to my headset. Also having the mute mic and nut all audio button under the touchpad makes muting the mic and all audio so easy and even has a backlight to show when it’s muted. Last detail that’s cool is the grin. Old ps controllers got slippery when hands would get sweat. But the grip on this is great! If you look really closely all the grips are tiny little squares, triangles, circles, and x’s like the iconic PlayStation buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Camo Skin Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over great looking controller. I love the look of it. Only downside is that it is just like the standard controller, were it is very smooth. No textured grip or triggers. Other than that, it is a great product. Like other controller you get about 10 hours of gameplay before needing a recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and how it feelings in my hands. The controller is great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Purple is perfect! Great controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nearly perfect controller for the new PS5. There is nothing that feels better in my hands. The purple one appears to be a second gen of the controller that fixes some spring issues so I recommend this and a couple of the newer colors or make sure you check out any controller you purchase to be sure it is the redesigned one. Purple color is fantastic! Only wish they were cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Level Gaming Comfort and Immersion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 military controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PS5 Military Controller! The camouflage design looks sleek and feels great in hand. The build quality is top-notch, with responsive buttons and a comfortable grip that makes long gaming sessions a breeze. The controller pairs seamlessly with my PS5, and the battery life is impressive. It’s a fantastic addition to my gaming setup, blending style and functionality perfectly. Highly recommend it to any gamer looking for a unique and reliable controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty in Pink

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this deep pink PS5 controller! The color is vibrant and stands out without being too flashy. It feels just as sturdy and responsive as the standard DualSense controller, with smooth buttons and great feedback. The grip is comfortable for long gaming sessions, and the look adds a fun, personal touch to my setup. Definitely a great buy for anyone wanting a pop of color!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels comfortable and responsive, with immersive haptic feedback and adaptive triggers that make gameplay more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The Controller Changed My Life and My Credit Score

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me be blunt: this isn’t just a controller—it’s a work of art that pulses with power. The Cosmic Red DualSense didn’t just upgrade my gameplay, it upgraded my mood. It arrived like a crimson comet straight out of a galaxy where style and performance collide. Right out of the box, the color hits different. It’s not “just red”—it’s deep, rich, almost velvet-like. It looks like it was forged in a nebula. I held it up to the light and I swear it glowed like destiny itself. If Thanos gamed on a PS5, this would be his controller. But let’s talk feel—because this is where DualSense earns its crown. The adaptive triggers? Chef’s kiss. Feeling the tension of a drawn bow or the roar of a car engine through my fingertips makes me forget I’m on Earth. Haptics are immersive as ever, but something about playing with this red controller just makes it feel more alive. I’m not just gaming—I’m in the story. Comfort? ✔️ Battery life? ✔️ Wireless connection? Flawless. Instant cool factor when friends walk in? Double ✔️ To anyone on the fence: this controller isn’t just an accessory—it’s a statement. It tells the world you came to play and slay.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Stunning design!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the box to take it out, it was so stunning like color blocking is awesome, the feel of the controller is different from the white one that comes with the console. Overall I am very pleased with this purchase and cant wait to use it when playing the new spider-man game!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Natural evolution of modern controllers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very compact while also being comfortable for both large and small hands. Pros: I really appreciate the fact that the trackpad ihas an upside down trapezoid shape because it's easier to reach during game play. The haptic feedback and adaptive trigger are excellent and are a natural evolution on the technology. Like I said, it's nice and compact. It's shape means that it nestles nicely in your palms. Cons: The mic is on by default. It also records you without your consent in certain occasions like when you earn a trophy. That raises all sorts of privacy issues. It's $70. Sticks are prone to drifting. Fortunately mine haven't so far (knock on wood) Not enough games are using the triggers and haptic feedback. Hopefully that will change with time. So far they only come in white. Which also means that they dirty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems easy to connect will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps 5 dual sense wireless controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller delivers an incredibly immersive gaming experience with its innovative features and comfortable design. The adaptive triggers and haptic feedback make gameplay feel more realistic and engaging, adding depth to everything from racing games to action adventures. Its sleek design, responsive controls, and built-in microphone create a modern, user-friendly experience that enhances every gaming session. Whether you’re playing competitively or casually, the DualSense controller brings a new level of excitement and precision to the PlayStation 5.

    I would recommend this to a friend