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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 46633 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers recognize the DualSense Wireless Controller for its overall performance, sleek design, and comfortable feel. Many appreciate the vibrant color options and find the battery life to be sufficient. However, some customers have reported concerns regarding the quality of the D-pad buttons and the potential for stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 46,633 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, easy to pair and works well instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really beautiful vibrant color. I've had the control or for a while now and it's still like brand new even with constant use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Amazingggggg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color great battery life overall a really good remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Pretty awesome controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Doesn't have the same stick drift issues my launch ps5 controller does. Color is really nice. Controller is comfortable and the build quality is mostly great. Only issue I have is certain face buttons feel a bit sticky, even when the controller was new. And the D-pad is really mushy. Not a controller I'd recommend for 2D games or games with D-pad centric mechanics. Played Demon's Souls, The Last of Us, and Horizon Forbidden West with this controller and they all played great. No lag or delay. Recommended, but I also feel it can be too expensive considering the extra you're paying for it to be purple.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mid night black controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller – Midnight Black is easily one of the best controllers I’ve used. The all-black design looks super clean and gives the PS5 a more sleek, premium vibe compared to the standard white controller. It feels solid in your hands, and the textured grip makes it comfortable for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    DualSense Much Better Than DualShock 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller blows the DualShock 4 from the PS4 out of the water. The DualSense controller is lightweight, durable, sleek, and has amazing response time with unique haptic feedback on the triggers that make it feel like you are actually shooting a gun in Call of Duty. The X O Square and Triangle design pattern is minuscule and all over the back of the controller, which is a very cool and small added incentive.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great Controller Love the Color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Starlight Blue not only stands out with its stunning color but also offers exceptional gaming performance. With its ergonomic design and responsive controls, it provides a comfortable and immersive gaming experience. Whether you're playing action-packed adventures or competitive multiplayer games, this controller enhances your gameplay with its precision and reliability. Plus, its wireless connectivity ensures freedom of movement, allowing you to game comfortably from anywhere in the room. Overall, the Starlight Blue DualSense controller is a stylish and functional accessory that adds a touch of personality to your gaming setup while delivering top-notch performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Love Midnight Black!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second ever ps5 controller and it was just as good as the original one or if not better. I love the all black to it, it just makes it look so clean. For the most part it was fine and did what any controller is suppose to do till a few months later it started to have stick drift issues like they’re commonly known for. I took it apart myself to clean the sticks multiple times and it would fix it for sometime but ultimately it’s not permanent. Definitely recommend the midnight black for anyone considering.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is beautiful and works just as I would’ve imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Incredible color. 3 ish weeks in, so far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this cuz my 1st and 2nd got stick drift after 3 months and 5weeks, respective. Love this color. Makes me feel like a pimp. Anyway, these things are overpriced but hey, so far so good with this one. Although, I did just drop it for the first time today so... fingers crossed!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Turn Mic off on controller (Awesomeness)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is great it fits perfectly in my hands while I am playing. The battery life is good on the controller. I wish I would have bought the charger for it but I will get one later I just use the cable that came with the PS5 or I use the cable from my Samsung phone to charge the control the best thing they did was going to usb-c. I used it to play Astrto's play room and the different things you can do with it compared to the older controllers really blows my mind. The one recommendation I can say make sure you turn the mic off on the controller I started a game of Overwatch not knowing the MIC from the controller was active until my daughter told me it was registering on the converstations.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a christmas present for a child of a friends. He absolutely love the color of it and the smoothness of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best controllers around

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dualsense controllers. I used them both exclusively on PC bluetooth. I've used them before on PS5. To me these controllers have become my go to over the Xbox ones. They do have their issues. They don't work with most PC game pass games via bluetooth. Most of their extra features aren't supported either. The battery life is abysmal at around 8 hours compared to 20+ hours of 2 AA or the rechargeable battery packs. But the Sony branded charging stand is really nice and these days I rarely play 8 hours straight so it's not a big deal. The giant touchpad and light around it is kind of useless and not just on PC either. Even most PS5 games just don't use it. I also dislike the small beady start button and share button. I wish they were larger. I also hate the material they use to make the sticks, but the reason I won't count that as a negative is I use kontrol freek lotus thumbsticks for all my controllers so that is negated for me. Those are the main complaints I have. Where this controller really shines is the buttons. The dpad is well played, silent, and great for getting around menus and playing 2D games. The face buttons are flat and also silent. It makes me forget I'm using the controller half the time. The sticks once I have them configured are great as well and the shoulder buttons are easy to get to and have have plenty of room. These controllers are larger than the dual shock 4 so if you have small hands they may feel to big. But once you get used to them they kind of just meld into your hands. I wish they had slightly better bluetooth support for PC, but so far they work on most games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This will be great for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Red Controller is absolutely outstanding. The vibrant red finish looks even better in person—sleek, bold, and a perfect match for any setup. The build quality feels premium, with responsive buttons, smooth analog sticks, and adaptive triggers that add a whole new level of immersion to gameplay. The haptics are incredibly precise, making every game feel more engaging. It’s comfortable for long sessions, holds a solid charge, and connects instantly with no issues. If you’re looking to upgrade your controller or add a stylish new one to your collection, this red model is definitely worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller overall works great! For those who are new to gaming, these controllers are (naturally) required to operate the PlayStation 5 console device. Be sure to pick one up at your nearest BestBuy store or order one online. PlayStation 5 Controller Summary: The controller design reminds me of an XBOX controller, it has an obtuse grip, but is otherwise smooth for gameplay. Those who use these controllers for casual gaming should be fine. *I feel the new PlayStation 5 controllers could use more ergonomic design for intense gameplay. The PlayStation 5 controllers die faster than previous PlayStation 4 controllers and often require switching out. *I recommend buying two PS5 Controllers or always keeping a controller plugged in charging. *Sometimes there are sensitivity issues with WiFi routers or bluetooth device interference. Features: • Allows bluetooth pairing with other devices, such as mobile phones and tablets. • Features a built-in microphone *This feature can be sketchy at times, you must not forget to mute yourself when leaving the room so other people cannot hear you on accident. • Features a customary Playstation 5 LED touch pad for added game options and texting in-game. • The charging cable requires a "Type C" charging cable to recharge the device. *Charging usually takes about 45 minutes to and hour to fully charge. This concludes my review.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is solid. Fun color and very responsive. My daughter was absolutely thrilled when she found out she could play with this specific control with her favorite kid games. $75 is a little much but got it at a great sale price so totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Works great. Elegant, its my favorite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller and great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The gray camo design looks really clean in person and the controller feels premium right out of the box. The adaptive triggers and haptic feedback still make PS5 games feel way more immersive compared to older controllers. Battery life has been decent and it also works great on PC, which was a nice bonus for me. Buttons feel responsive, sticks are smooth, and overall it’s just comfortable to use during long gaming sessions. If you already like the DualSense controllers and want one that stands out a little, this is definitely a good pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great I love the color as well way better then the regular white

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Beautiful color and works as it should! Me and my fiance enjoy it!

    I would recommend this to a friend