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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 47939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 47,939 reviews
  • Rated 5 out of 5 stars

    The new colored controllers are nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The analog sticks have improved in quality with the revision of hardware in this controller. But, time will tell as usually stick drift, and unwanted input comes after a prolonged time of use. The good news is most of the time a good cleaning will fix it. I got a solid year with everyday use out of the one that came with my PS5. Luckily I discovered they will warranty any under 1 year old! I sent my first one in, got it back fairly quick. The deal Best Buy had going I picked up 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I love it would recommend to anyone looking for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ps5 controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. It has the perfect size for your hand. I love the fact that I don't need batteries. Not too heavy. And the color is a spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although pricey, these PS5 controllers are really awesome, and the camo skin design is super sleek. I’m really happy with the aesthetics of this finish!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and there are no issues with the controller. The location is very nice too and is getting remodeled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic product, top quality, and the service was excellent. Everything was fast; I ordered it at the Best Buy store and just had to pick it up. I'll definitely go back to this place when I need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when playing pc games Lets me keep my sitting options open

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony please fix the stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and comfortable controller, but Sony please fix the Drift, there’s no way we still having this problem in 2026. It looks like you guys don’t want to fix it, just to sell more.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother and he loved the color from the beginning. It was really easy to connect and use the controller. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controllers! Feels great and smooth got this one for the wife and she loves the color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the color and holds charge. Doesnt come with a charger, but thats not a problem because those are cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another beautiful color to add to my controller collection. Got it on sale as well so that’s a bonus! No issues out the box. Works and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Mi pink pSP5 remote control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Really amazing. Easy to operate and perfect to match with the one that my pSP5 have

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense ftw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like every dual sense controller, I’m sure stick drift will become present within the next week to six months. In the meantime, I have a nice looking controller in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought to use as PC Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium product's quality, great sensibility for the analog sticks and triggers as you would expect. If you want to get the most out of this controller on PC, I recommend to use DualSense X, a Steam app which lets you take advantage of almost all of this controller capabilities like, custom RGB lights, PC media control and more with button shortcuts and even XInput and DualShock 4 emulation. The only downside is the lack of official support on PC. By the time being, you still can't use the controller's mic and speaker while connected via bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GinoMobb219

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thank you for the opportunity to make this possible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE HYPE!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those 30th anniversary units are insanely beautiful. The only bad thing is BestBuy drops and lines sucks but that’s not the item problem; item is perfectly made and to be honest I don’t even feel like I wanna put my sweaty hands on it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    best controller I’ve had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller since I am a regular Fortnite player. The design is very detailed and relatable for the game. Makes a perfect gift for that PS5 player that loves Fortnite. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the controller feels in the hands. It is a great addition to my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, works great! Got it discounted and it’s a very high quality controller.

    I would recommend this to a friend