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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 44092 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 44,092 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color of the PS5 controller. The product arrived in good condition in Ecuador. I would definitely buy through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller. L2 was a little stiff after unboxing but it loosened up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple & Easy to use controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 dual sense controller is a great controller. It has a good design and is easy to use. Mainly, if you’re buying this for the PS5 console, then it’s obviously the perfect choice, however, this may not be very well compatible with other devices and other softwares like games on steam may not have full compatibility support. Here are the pros and cons of this controller: Pros: -Unique and cool design -Easy to pair and use -Comfortable enough to use/Grip is ok -Decent battery life -light weight Cons: -Made of plastic that doesn’t have enough premium feel -Not fully compatible with other devices/other games like on steam -No cable included -A bit pricey Overall, I still think this is a great controller and would rate it 4/5!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my boyfriend for Christmas and he loves it. It works great and the color is very vibrant.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift is real

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium priced electronics should have a higher quality control, in my opinion. While this recently purchased controller is operating properly, my previous one experienced terrible “stick drift”. I am gentle with all my electronics and wash my hands thoroughly, but I still got this common failure. I previously believed the stick drift issue was being exaggerated or only present in heavy-handed gamers. That is not the case now. This controller was meant to be my extra, but now it’s my primary. Again, at this price point, this should not be an issue. In regards to this specific controller, I can say it has been working well since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I bought for my son. He loves this item and the service I got from best buy was great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and good looking. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and good looking. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dev's new PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is ten years old plays all day with friends and he loves his new controller and its so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works as it ahould

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it so my daughter could play games with me. She absolutely loves the color. Works just as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love the remote control and would love to see more color options and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this all black DualSense controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5 controller. I had two of the white controller and recently bought a gray camo one. I love the all black controller. I bought this one with a plan to put a skin on it and it didn’t disappoint. I received a skin for Christmas and the controller looks amazing with the skin on it. I have not had any issues with stick drift with this controller since I have owned it. A problem that I have experienced with the original white controllers. I can even connect the controller to my laptop to play remotely. I would definitely recommend this item. I wish the standard price was just $10-20 cheaper, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a lifetime xbox user and recently got a pc. I bought this controller to play PS exclusives and I am blown away by the functionality and comfort of this controller. All features of the controller work on PC which I was worried about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualsense Controller Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Got a good price on sale. Added the warranty in case it gets broken. So far so good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Midnight Black Controller

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an extra controller for my PS5 and it is great. The "Midnight Black" matches perfect with my Sony "Midnight Black" headphones. It works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I love the variety of colors Best Buy carries.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spider-Man 2 - excellent game, excellent controlle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller. The design signifies the symbiote taking over Spider-Man and it was executed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My Son Loves This Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loves His New Controller… Hes Asked For That Color Too Perfect Gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far one of the best controller you’ll have!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Dualsense will go down as one of the greatest controllers created to date! And this is by far my favorite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it works great!!! Love how it vibrates

    I would recommend this to a friend