Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 43415 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 43,415 reviews
  • Rated 5 out of 5 stars

    Needed Second Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought it would be and I needed a second controller. I brought my PS5 with me to my daughter and son-in-law's house recently when we visited. I use a Dual Sense Edge controller and hadn't thought to bring my second controller from home. Once we decided to play some Madden, I needed this one. Of course BB had one in stock. Ordered online and was waiting when I arrived at the store. Great controller and ALWAYS great service for me from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience shopping at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic product, top quality, and the service was excellent. Everything was fast; I ordered it at the Best Buy store and just had to pick it up. I'll definitely go back to this place when I need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 purple controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller looks great love the color would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied perfect condition fast shipping perfect

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Starlight Blue controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller! Love the new colors and this new Starlight Blue is absolutely gorgeous. Sony nailed all the new colors with beautiful shades for each one that really pop. Sony's DualSense is the only true next-gen controller out there and these new colors are a great addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful and good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, my first controller that come with the ps5 have drift y i trie to repair but always comeback the drift so i decide to buy another and this control with de color is beautiful and have good quality diferent front the firts one.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great color and controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I got this new dualsense because my original one got stick drift. It feels great and I love this color. Got it on sale at Best Buy - great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Camo PS5 Controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TBH for the longest I was a Xbox gamer for the longest but after the PS5 dropped I end up just giving it's system a trail run, a consistent one at that. I gotta say that trail run has been extended indefinitely because I not paid for. The PS5 Controller since. I'm hooked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Out Right Now, Hands Down

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really snapped with the DualSense, and the Midnight Black color just makes it even better. This controller feels premium in your hands — a perfect weight, super responsive buttons, and the adaptive triggers are next-level. Every little pull of the trigger feels different depending on the game, making it crazy immersive. The haptic feedback is no joke either — you actually feel the environments, footsteps, weather, and more. It’s hard to explain until you try it, but once you do, regular controllers just feel basic. Battery life is strong too — I can game for hours before needing a recharge. And that Midnight Black color? Clean, sleek, and looks way tougher than the standard white. If you’re a PS5 player (or even gaming on PC), this controller is mandatory. One of the best upgrades you can make. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Blue Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller the blue is very cool not to mention I love that they did a matte finish and not the gloss. I think this was an excellent touch for this item. Ps it looks/feels really great in your hands or on a coffee table

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    BEST CONTROLLER ON THE MARKET, HANDS DOWN!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense if by far my favorite current gen controller. Very comfortable. Ergonomics fit perfect for all hand sizes. I've had this controller over a year, still works perfectly, no issues. I have 3 Dualsense and all with zero issues, no joystick drift of any kind. Highly recommend the dualsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Dualsense Controller - Amazing Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller at Best Buy, and it honestly exceeded my expectations. Right out of the box, you can tell it’s high quality: it feels solid, comfortable, and really well-built. The haptic feedback and adaptive triggers truly make gameplay more immersive — especially in titles like Spider-Man and Call of Duty. The battery life is great, and it charges quickly with a good USB-C cable. I was also impressed with how fast Best Buy delivered it and how well it was packaged. I totally recommend it, whether it’s for your main controller or for multiplayer sessions with friends. Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Pink Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, We buy this so we can play together and is great! Specially is pink !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense Wireless Controller is an great gaming accessory. Its haptic feedback delivers incredibly detailed vibrations that let you feel everything from raindrops to explosions, while the adaptive triggers provide realistic resistance when drawing a bow or accelerating a car. The controller fits comfortably in your hands with textured grips that prevent slipping during extended play sessions. Additional features like the built-in microphone for quick communication, solid 8-10 hour battery life with fast USB-C charging, and premium two-tone design make this controller well worth the investment. The DualSense isn't just an accessory - it's a game-changer that makes PlayStation 5 gaming more immersive and enjoyable than ever before.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    MyControl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true evolution of PlayStation controllers! The DualSense not only feels incredible in your hands, it completely changes the way you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service I got from Best Buy. Everyone is very welcoming and they also give you good service. I advise everyone to go buy it for their children. My children are really satisfied with the game.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    spider-man controller is the best !

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one cool and really well designed controller and i’ve been using this controller for a while and it’s still in such good shape and it’s my favorite ps5 controller that’s came out

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for my PS5 the military camo is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, the quality control seems very good to me. I have been using your product for 4 years and I have not had any problems. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just great as the one that comes with my ps5

    I would recommend this to a friend
Sponsored