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Customer Ratings & Reviews

$78.48

Customer reviews

Rating 4.8 out of 5 stars with 49548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49,548 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    DualSense PS5: Redefining Immersion in Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a polished and engaging review you can use for your chance to win: The DualSense PS5 Controller: A Game-Changer in Every Sense As a gamer, I’ve used countless controllers over the years, but the DualSense for PS5 redefines what it means to be truly immersed in a game. From the moment I held it, I could feel the difference. The haptic feedback is nothing short of revolutionary. Whether it’s the subtle crunch of footsteps in snow or the powerful recoil of a weapon, the sensations bring a new level of depth to gameplay. The adaptive triggers are another standout feature, dynamically adjusting tension to mimic in-game actions. Pulling back a bowstring or flooring the accelerator in a racing game has never felt so real. Beyond the technology, the ergonomic design ensures hours of comfortable play. The textured grip feels premium, and the layout is intuitive, making it perfect for both casual players and competitive gamers. Battery life is solid, and the integrated microphone is a thoughtful touch for quick chats. Sony didn’t just create a controller; they created an extension of the gaming experience. The DualSense PS5 isn’t just a tool—it’s an experience that elevates every game you play. If you haven’t tried it yet, you’re missing out on the future of gaming. Feel free to personalize it further if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Comfortable, responsive, and great design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing to use. The grip is comfortable, the buttons are very responsive, and the haptic feedback adds a whole new level to gaming. The color looks even better in person, and it connects easily with no issues. Battery life is solid, and it works perfectly for long gaming sessions. Definitely worth it and a great addition to any PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    My favorite one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple controller is my absolute favorite. The color is beautiful and stands out so much. It feels great in hand, works perfectly, and just makes gaming more fun. Definitely my go-to controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Best Controller Out Right Now, Hands Down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really snapped with the DualSense, and the Midnight Black color just makes it even better. This controller feels premium in your hands — a perfect weight, super responsive buttons, and the adaptive triggers are next-level. Every little pull of the trigger feels different depending on the game, making it crazy immersive. The haptic feedback is no joke either — you actually feel the environments, footsteps, weather, and more. It’s hard to explain until you try it, but once you do, regular controllers just feel basic. Battery life is strong too — I can game for hours before needing a recharge. And that Midnight Black color? Clean, sleek, and looks way tougher than the standard white. If you’re a PS5 player (or even gaming on PC), this controller is mandatory. One of the best upgrades you can make. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Very Pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always expect new things from best buy. Unless you buy used. This PS5 controller is absolutely beautiful. With the shiny blue/green and a very tiny pink-ish hue! Yes its expensive but beauty is pain is what they say right? Controller is pretty, joystick and bumper bottoms are pure white. For me its still new but as far as I have been using it. It works just like a normal controller! So.. if you have the money like me then go ahead and buy it. If not then maybe just wait till your current controller dies out. Either way I’m happy with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Absolute Banger of a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a genuine game-changer. Sony nailed the design; it melts into your hands like it was custom-made. That Volcanic Red finish? Absolutely killer. The haptic feedback and adaptive triggers bring games to life, especially on PC titles that support them. Battery life isn’t perfect, but it’ll easily last a full session with the boys. Overall, this thing’s a beast. I couldn’t be happier and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 Dualsense Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was exactly as described and on sale. A great deal for the money. It holds a charge for several days and works exactly as i expected it should. The staff at the store was very friendly and helpful in trying to locate other items I wanted. I will definitely be returning to this store for my future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Spider-Man Fans, This Is the Ultimate Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands-down one of the coolest pieces of gaming gear I own. The red-and-black symbiote design from Spider-Man 2 looks absolutely incredible in person — the detail is sharp, the finish is premium, and it stands out the moment you pick it up. Beyond the looks, it performs like any top-tier DualSense should: smooth, responsive, and packed with immersive features like adaptive triggers and haptic feedback. Whether I’m swinging through New York or just relaxing with a different game, this controller makes it feel better. It’s the perfect combo of performance and style. If you’re a fan of Spider-Man or just want something uniquely eye-catching, this one’s a no-brainer. Instant 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 controller. The color looks awesome, the design feels comfortable in my hands, and the overall performance is smooth and responsive while ga

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sleek, Responsive, and Perfect for Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the black PS5 controller months back, and I am still thoroughly impressed. The design is sleek and elegant, with a matte black finish that feels premium and comfortable in the hands. The controller’s build quality is top-notch, and it has a solid weight to it that adds to the overall experience. The buttons are responsive, with a satisfying click, and the adaptive triggers are a game-changer, offering a level of immersion that I’ve never experienced before. The haptic feedback is precise and enhances gameplay, making every action feel more real. Whether I’m playing fast-paced shooters or exploring open-world games, this controller performs flawlessly. Battery life is another plus, lasting long gaming sessions without needing a recharge. The touchpad is sensitive and accurate, and the built-in speaker provides crisp sound effects, adding another layer of depth to the gaming experience. Overall, this black PS5 controller is a fantastic addition to my gaming setup. It combines style, comfort, and performance in one package, and I highly recommend it to anyone looking to elevate their gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent controller and great color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller feels comfortable and premium. The cobalt blue color looks amazing and stands out from the standard version. The buttons are responsive, the adaptive triggers add immersion, and the battery life has been good for my gaming sessions. It connects easily and works great on PS5. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Reliable PS5 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 controller from Best Buy about a year ago, and it’s still working great. The buttons are responsive, the sticks haven’t developed any drift, and the battery life is still solid. I’ve used it regularly, and it’s held up really well over time. Definitely a quality controller and worth the purchase. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    So far works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product works wonderfully. No drift yet. Feels good and clean. I don’t know it’s a new controller. If I have any issues within a year I’ll update. I grabbed a 2 year warrant for a replacement so seemed like a good deal too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Red Metallic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control I thought the color would be as I thought but the truth is I like the metallic color and with the black contrast it is actually a good color. Not to mention the gameplay, everything is perfect. I like game designs and so on, but I really liked this color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    “Unleashing the Power of the Sony Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently picked up the Sony DualSense controller for my PlayStation 5, and it’s been an amazing experience. The design is sleek and comfortable, with responsive buttons and triggers that enhance gameplay. The haptic feedback and adaptive triggers bring a new level of immersion, making every game feel more interactive. The battery life is solid, and it pairs seamlessly with the PS5. Whether you’re playing action games or exploring open worlds, the DualSense controller takes gaming to the next level. Highly recommend it for anyone looking for an upgraded gaming experience!”

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Dualsense

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This PlayStation 5 DualSense controller is in fantastic condition and still performs like it’s brand new. The clean white design looks sleek and modern, while the build quality feels premium in your hands solid, comfortable, and responsive. Every button, trigger, and joystick works flawlessly, offering that signature immersive PS5 experience that makes gaming feel more realistic than ever. The adaptive triggers and haptic feedback still function perfectly, bringing every game to life with incredible precision and control. Even after years of use, this controller continues to deliver top-tier performance with no drift whatsoever a true testament to its durability and quality. Whether you’re diving into intense action games or relaxing with story driven adventures, it maintains smooth, accurate input and long lasting comfort. This isn’t just a used controller it's a well cared for, high performing piece of gaming gear that’s ready to keep up with every session.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Immersive controller with great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a big step forward compared to previous PlayStation controllers. The haptic feedback feels very precise and adds a lot of immersion, especially in games that take advantage of it. Adaptive triggers are surprisingly effective and make actions like braking, shooting, or pulling objects feel more realistic. The controller feels solid and comfortable in hand, even during long gaming sessions. Battery life has been good for me, and charging is quick with USB-C. Button layout is familiar but improved, and the touchpad and built-in microphone are nice extras. I’ve used it mainly on PS5, and everything works flawlessly. Overall, it’s a high-quality controller that truly enhances the gaming experience and feels worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PlayStation 5 DualSense Controller Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is hands down one of the best gaming controllers I’ve ever used. From the moment I picked it up, it felt premium—sleek, comfortable, and perfectly balanced in my hands. What truly sets it apart are the adaptive triggers and haptic feedback. Pulling back on the triggers in shooters or feeling the resistance when accelerating in racing games adds an entirely new layer of immersion that no other controller delivers. The haptics aren’t just vibrations—they’re incredibly detailed, letting me feel everything from footsteps on different surfaces to the tension of drawing a bow. The built-in microphone and speaker are surprisingly clear, which is perfect for quick chats without a headset. The touchpad is responsive and actually adds functionality, not just flair. Plus, the battery life is solid for how much power this controller packs. Overall, the DualSense feels like a genuine leap forward in gaming. It doesn’t just control the game—it pulls you deeper into it. If you’re on PS5, this controller is an absolute must-have and honestly sets the standard for what a “next-gen” controller should be.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth and Premium Feel Futuristic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth input and responsive controller. The Midnight Black color looks really clean in person, and the controller feels comfortable even during long gaming sessions. The adaptive triggers and vibration features make games feel a lot more immersive compared to older controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony DualSense Wireless Controller (Chroma Pearl)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels premium and looks even better in person. The Chroma Pearl finish is unique and eye-catching. Haptic feedback and adaptive triggers really enhance gameplay, especially in supported games. Battery life is decent, and it pairs easily with multiple devices. Great addition to any PS5 setup

    I would recommend this to a friend