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Customer Ratings & Reviews

$78.48

Customer reviews

Rating 4.8 out of 5 stars with 49548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 49,548 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth and Premium Feel Futuristic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth input and responsive controller. The Midnight Black color looks really clean in person, and the controller feels comfortable even during long gaming sessions. The adaptive triggers and vibration features make games feel a lot more immersive compared to older controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony DualSense Wireless Controller (Chroma Pearl)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels premium and looks even better in person. The Chroma Pearl finish is unique and eye-catching. Haptic feedback and adaptive triggers really enhance gameplay, especially in supported games. Battery life is decent, and it pairs easily with multiple devices. Great addition to any PS5 setup

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Perfect still works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this PS5 controller for a few weeks now and honestly, it surprised me. The build quality feels solid, the buttons have a clean, responsive click, and the adaptive triggers make a huge difference in games—especially shooters and racing titles. The vibrations are incredibly detailed too; you can feel tiny things like footsteps or pulling back a bowstring. Battery life is better than I expected, and even when it runs low, it charges fast enough that it’s never really a problem. The grip is comfortable for long sessions, and the touchpad and built-in mic actually feel useful instead of gimmicky. Overall, it just works exactly how you want it to. Smooth, responsive, and reliable. Definitely a 5/5 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS5 controller feels amazing. The haptic feedback and adaptive triggers really pull you into the game, and the overall grip is super comfortable. It’s smoother, more responsive, and the battery lasts longer too. Honestly, it just makes gaming feel more fun and real. Big win from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Controller Ever Made – Game-Changer for PS5!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller Ever Made – Game-Changer for PS5! The DualSense Wireless Controller is hands down the best gaming controller I’ve ever used. Sony has truly revolutionized the gaming experience with this next-gen design. Comfort & Design Right out of the box, the white finish looks sleek and futuristic. The controller feels ergonomic and well-balanced, with a comfortable grip that makes long gaming sessions easy on the hands. The textured back provides extra grip, which is a nice touch. Haptic Feedback & Adaptive Triggers – Next-Level Immersion This is where the DualSense shines the most! The haptic feedback is incredibly detailed—you can feel different textures, explosions, and environmental effects in a way that wasn’t possible before. The adaptive triggers add an extra layer of realism. Whether you’re pulling back a bowstring in Horizon Forbidden West or feeling the resistance of a car’s brakes in Gran Turismo 7, the triggers adjust dynamically to give you a true-to-life experience. Battery Life & Charging Battery life is decent, lasting around 10-12 hours on a full charge. It charges via USB-C, which is faster than the previous DualShock controllers. However, I do wish the battery lasted a bit longer. Final Verdict If you own a PS5, the DualSense controller is an essential part of the experience. The haptics, adaptive triggers, and comfortable design make it the best controller Sony has ever made. Highly recommended! Pros: Best-in-class haptic feedback Immersive adaptive triggers Comfortable ergonomic design USB-C fast charging Cons: Battery life could be better White color can get dirty easily Final Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, the control is very beautiful, it has good colors, its operation is very good and the battery is excellent, very few times I have charged it and it works very well, it has excellent horns and no drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently picked up a new PS5 DualSense controller, and it has been an absolute game-changer. If you’re on the fence about whether it’s worth the purchase, I can honestly say it’s one of the best upgrades you can make for your setup. Why It’s Amazing: • Immersive Haptics: The haptic feedback is lightyears ahead of standard vibration. You can actually feel the difference between walking on gravel versus splashing through water. • Adaptive Triggers: The tension in the L2 and R2 buttons adds a whole new layer of realism, especially in shooters or racing games where you can feel the "snap" of a trigger or the resistance of a brake pedal. • Build Quality: It feels premium in your hands—solid, comfortable for long sessions, and the texture provides a great grip. • Built-in Mic & Speaker: The integrated features make it so easy to jump into a chat or hear subtle in-game sound effects right from the palm of your hand. Final Verdict: Buying this was a fantastic decision. It’s not just a controller; it’s an experience. If you want to get the most out of your gaming, this is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Artist's Tool: DualSense Edge - Precision, Cus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge is Sony's definitive statement in the realm of competitive and high-fidelity gaming. It takes the revolutionary haptic feedback and adaptive triggers of the original DualSense and packages them within a fully customizable, professional-grade chassis. For players who seek granular control over every input, this is not merely a controller; it is an extension of their will. Unrivaled Customization and Performance The Edge's core appeal is its modularity. The ability to swap out stick modules is a critical feature, guaranteeing the longevity of the device and providing different resistance options. Crucially, the two dedicated rear buttons/paddles are perfectly placed for seamless, lag-free action, allowing players to keep their thumbs on the analog sticks—a massive advantage in fast-paced titles. Furthermore, the adjustable trigger stops allow for instant activation in shooter games, eliminating unnecessary travel. Coupled with the ability to save multiple custom profiles and quickly switch between them using the dedicated Fn buttons, the Edge ensures that your controls are always perfectly tuned for the specific demands of the game you are currently mastering. The Core DualSense Experience Enhanced What makes the Edge unique in the "pro controller" market is that it retains all the original DualSense magic: the groundbreaking haptic feedback and the dynamic resistance of the adaptive triggers. This ensures that while you gain the competitive edge, you do not sacrifice the deep, artistic immersion that PS5 games are celebrated for. The feel of a bowstring tightening or the subtle vibration of different terrain is preserved and, arguably, enhanced by the premium build quality. Verdict: Investment in Mastery The DualSense Edge is a premium investment aimed at players who recognize the value of precision and personalization. It allows for an unprecedented level of control, transforming complex maneuvers into fluid, instinctive actions. It is the perfect companion to the PS5 Pro, providing the physical hardware needed to truly dominate and appreciate the visual and mechanical intricacies of the next generation of games. It is the evolution of controller design, perfected.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Replacement controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, color is beautiful. Comfortable. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Just get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels amazing in hand. The haptic feedback and adaptive triggers add a whole new level of immersion to gaming. Battery life is solid, and the build quality is excellent. It’s a big upgrade from previous PlayStation controllers

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels great to hold really gives me a great experience especially on PlayStation exclusive games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he PS5 DualSense controller feels amazing in hand with great build quality. The adaptive triggers and haptic feedback make gaming super immersive. Battery life is decent, and the design is very comfortable for long sessions. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Amazing Upgrade!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller completely transformed my gaming. The adaptive triggers and haptic feedback make every moment feel real, and the responsiveness is unbeatable perfect for competitive play. Super comfortable for long sessions and the battery lasts way longer than expected. Setup was smooth and Best Buy had it ready fast. Definitely worth it for any serious or casual gamer! The color of the controller is also pretty cool in person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Pretty color, comfortable, and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great color, obviously eventually gets stick drift but still the best console controller out right now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best controller for pc gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love the feel, great battery life and haptic feedback is so cool!! Really good controller overall

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is easy to use and feels good it is a bit heavier and bulkier than the ps4 controller but it’s way better and softer. The buttons work well and respond fast when games are played. The sticks move smoothly and help me control the game better. I like the vibration because it makes the game feel more real. The controller connects quickly to any console.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense wireless PlayStation 5 controller has been a fantastic addition to my gaming setup. Its ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without discomfort. I particularly love the haptic feedback, which adds a level of immersion I’ve never experienced before. It makes every action feel unique, whether I'm sprinting through a lush forest or navigating treacherous terrain. The adaptive triggers are another standout feature. They provide a tactile response that enhances gameplay, especially in racing or shooting games where the resistance varies based on in-game actions. This level of detail truly makes a difference in how I interact with the games. However, the battery life could be improved. I find myself recharging it more frequently than expected, which can be a bit inconvenient during longer play sessions. Despite this minor drawback, the overall experience with the DualSense controller has been overwhelmingly positive. It’s a game-changer that elevates the PlayStation 5 experience, and I highly recommend it to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is suppose to do i would recommend and battery last a good 5 hours non stop playing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Playstation Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color really comes out excellent and the controller still feels really good

    I would recommend this to a friend