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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 45973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 5 DualSense Wireless Controller highly for its quality, haptic feedback, and comfortable feel. Many appreciate its sleek design, adaptive triggers, and satisfactory battery life. While some users find the size less ideal, the controller is generally praised for its lack of stick drift. Overall, the controller's grip and weight contribute positively to the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 45,973 reviews
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Got it in black- nice buttons. It works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great! No problems at all. The battery life is great and takes a little time to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galactic Purple Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was listed as 'good condition'. Works and functions like new for almost 30$ cheaper than normal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder products and Nice customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids were happy that I got them this particular type of Ps5, they love it. And I also had a good customer service experience at BestBuy in Elkridge. I will surely recommend you get your ps5 at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TGE CONTROLLER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but does get stick drift very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual sense 5 is one of the best controllers I’ve ever used. Battery is good, rumble is amazing, really solid controller all around (plus it’s in red)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water for my son and he said he likes it a lot more than the original one that came with the PlayStation 5. It's easier to keep clean. It looks better and feels better when he's playing his games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design, but they ware down with repeated use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Love the black as it is very sleek and smooth. I have had some trouble in the past with PS5 controllers and their durability. The older playstation controllers seem to hold up for longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy credit card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service,walked out with a whole 3,000 credit line.Extremely happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but possible QC issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the controller for about a year now. The controller works great but my only issue, that doesnt effect functionality, is the right joystick is a bit stiff to start moving. The original one that came with the console has both joysticks smooth and this one has it smooth on the left and stiff on the right. It feels like it is stuck until you put enough pressure and it begins to move freely after an aubible click sound. Thought it would go away with use but it is still there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! resistant, it has a great guarantee offered by Best Buy, the Customer Service staff is fast and very friendly! I recommend their products and service to the Best Buy Family 100%

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Cosmic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and just one of the most innovative controllers out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best controllers my son has used

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The lady likes it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good battery charge level out of box. Color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Love the graphics the controller is lightweight and easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. I love the red color instead standard!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller PlayStation Has Made, Now With Some Awesome Colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control for Playstation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this remote. Its light weight and the controls are smooth as u transition to different buttons. Plus look at the color!!!!!!!!! Wow!! Best Buy your the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality product, very convenient controller, white model is very versatile, suitable for everyone, I took it to play games on the computer, I was very satisfied, I advise everyone to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Controller Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new PlayStation 5 controller I realize how worn out my last controller was. The insurance program Best Buy offers is the best thing ever. $20 to replace the controller anytime it becomes defective is worth it everytime

    I would recommend this to a friend