Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.8 out of 5 stars with 49474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 49,474 reviews
  • Pros mentioned:
    Color, Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful Controller

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] absolutely LOVE the colors on this controller. its like a metallic red and it feeds wonderful to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 DualSense is best controller for serious gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PlayStation 5 DualSense Wireless Controller has very good grip even with long play without becoming slippery. All of the buttons & sticks are in the right locations for my fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it great quality nice color very hard quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Quality product and sleek too

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller and the black color is sleek, matching the black Sony headphones I also got for my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is something very top tier! must have if you have ps5! Makes all games that much more exciting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME CONTROLLER EVER!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is the best controller made, I've played on PlayStation since the first PlayStation system, and this is a big change to the controller feel, one thing I'll say about this is well I bought it to use on my computer, and though yea I could have used my ps4 controllers or my astro c40 controller, I decided to buy this and use it...thought it'd be as easy as the other controllers, jus connect it and it'll play...well it didn't exactly go like that...as a big tech geek, I cannot even figure this out to what happened? Even to my friends they didn't even know what happened, tue controller was connected yea, BUT when I went to play a game it would not work...I had to go to the settings and mess around to get it to randomly start working like a normal controller...anyways besides that experience I do love the controller so much

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    dualshock 5 light blue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller love the quality and the color put it to great use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Midnight Black, YES!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new white controller and design, but the all Black controller is just sexy!! It's new meets classic and cant go wrong with that! The charge last pretty long and no issues with buttons, touchpad, etc. at this time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Broke after a year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might wanna get a warranty for these because this broke after a year and had terrible drift. Other than that, PS5 controller is great and feels great next to the Xbox controller. I couldn't choice between which one is my favorite, especially since the PS5 controller now works on ipads and PC. Also has good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Would buy it again!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Color!!!! Havent had any issues with any of the controllers i brought from Bestbuy. Easy to clean!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value at Best Buy with great service. Got this one to replace a controller that developed stick drift. Once that happens it just gets worse.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, great quality! and good design..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pc gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Rog Ally extreme. Prefect for little hands.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good , beautiful. Color , easy pock up…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller is great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and sleek design completely works! Button spacing is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just what you expect from a new controller, what else can I say?

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller that you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blue controller from Best Buy. They always have great colors in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Is a really good looking. The color match with my set up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Slim and Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products were the best. I have been enjoying gaming for quite some time now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is a Playstation 5 controler and works perfect. Shipping was quick and the purchase was seemless.

    I would recommend this to a friend