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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.8 out of 5 stars with 49483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 49,483 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller allows for a more immersive experience while playing PS5 games. The button synoptics include things like different trigger sensations, sounds that come out of the remove, and different vibrations that react with the game. Really impressive remote!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    New controller, who this?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up! Digging the new color and it feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been the best controller i bought so far. The rest have broken in a month.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, works better than the one that came with the console

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to pair and feels great in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Quality and performance. Love the color and finish design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build & design quality: The controller feels solid, balanced, and “premium” — not flimsy. I like the look and weight, and say it offers a satisfying “in-hand” feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller hands down.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre not using one of these then youre not fully experiencing gaming at its full potential. It makes games feel so much intuitive and efficient and will give you and new way to play that just feels right.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome. No complains. nice DualShock and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BLACK PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that Sony has finally come out with a black PS5 controller. It looks so much better than the ugly white one that comes with the console. White will show dirt and skin oil discoloration over time but you will not see any of that on a black controller. I hope Sony eventually releases other colors, but my favorite color will always be BLACK.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great. No drift for me personally. The adaptive triggers are truly amazing in games like resident evil 8 and Returnal. Feels hefty and sturdy. Sometimes feels too big compared to DS 3 and 4, but not crazy big. My 4 year old son struggles to use it sometimes due to his small hands and this larger controller but he still manages when playing Astrobot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and good customer service help me make an account so I could have a replacement if mine broke only thing is I wish it came with a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller it gets the job done I'm happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refurbished controller for the price, no issues with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really is an upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually really surprised at the improvements. Thought it was going to be more of just a design upgrade. Sounds, vibrations, and trigger feel is vastly improved. I have been playing the Astro bots mini game that came with the PS5 just because I have been enjoying the game and how it utilizes the full affect of this new controller. This coming from a demon souls fan!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome controller!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Heavier than the PS4 controller. Excellent design as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Im really happy about my purchase ! Great bluetooth and haptic feedback

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Teenager approved!! Loves it ♥️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 year old son loved the color and was very appreciative that he finally had his favorite color!! Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays station controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a nice ps5 controller this is it really nice color buttons are nice and soft no drift Best Buy does it again the best products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller arrived on time and without flaws. First time purchasing PS gear from BB and will again.

    I would recommend this to a friend