Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$107.75

Customer reviews

Rating 4.8 out of 5 stars with 49396 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 49,393 reviews
  • Rated 5 out of 5 stars

    Best Buy first time customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a ps5 controller for my little cousin. She has needed one for a while now and I finally had the time to get one for her. I called my local Best Buy and spoke to a nice employee named Carlos. He was so helpful, talking me through the online order process. I ordered the controller and went to pick it up later that day. The process was quick and easy. I spoke with the cashier, a lovely woman by the name of Tina. She quickly found my item, scanned it and had me on my way in less then five minutes. I would recommend Best Buy for anyone who might be a little intimidated by the online process. They have the ( excuse the pun.) Best customer service and the workers are patient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Makes an artistic statement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I thought the white was a cool looking device! This one is matte and easy to keep clean. The contrast of the blue/black makes a statement and definitely want to show off. Works exactly like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Looks classy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relly feels very well in hand i love the vibration and the another features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful and good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, my first controller that come with the ps5 have drift y i trie to repair but always comeback the drift so i decide to buy another and this control with de color is beautiful and have good quality diferent front the firts one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller and attention 5 I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller completely exceeded my expectations. The design is modern and ergonomic, feeling very comfortable in my hands even during long gaming sessions. What impressed me most was the haptic feedback and adaptive triggers, which truly make the gaming experience much more immersive. The battery life is good, and the button response is precise. It's definitely a huge leap forward from previous controllers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband kept complaining he needed a new controller. So I took a chance and bought this one for him. Let’s just say this purchase was well worth it. No more complaints of a jerky stick! And how it’s not fluid. Now he is back on top again! Best purchase I have made!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchased item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all i use it everyday lately and it helps me game all day with no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feels comfortable to the touch.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Just Get the Edge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother getting another regular controller. Just get the edge and never look back. I had tons of regular controllers that got drift. So far so good with this one. But even if it did I could replace the sticks. Not to mention all the benefits of back buttons. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PS5 DualSense controller for a while now, and I honestly really enjoy it. It feels great in my hands—comfortable, solid, and just the right weight. The textured grip makes a big difference during long gaming sessions. Overall, I really like using this controller. It adds to the fun and makes playing on the PS5 even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great ps5 controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. It has the perfect size for your hand. I love the fact that I don't need batteries. Not too heavy. And the color is a spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in excellent condition, my husband and children loved it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super recommended!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers, they feel smooth and are super easy to use. They feel good in your hands and have a great life expectancy. Although I use it daily and give it a beating lol it always lasts a long time. Super recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    PS5 Dual Sense Controller Review.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase for my son’s birthday. He absolutely loves the black controller. It also has a matte feel that is super comfortable and feels great. I would definitely recommend this controller to anyone who wants the best controller in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good tbh and the controllers work as it supposed to be, also the service when I bought it was really gentle with me and quick

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks and feels as premium as it looks in pictures. I hardly use this controller but I have a gut feeling I'm going to be using it a lot more often seeing as how my other controllers get daily use and I don't know the resilience on the batteries in these controllers so I'm just keeping it clean and using it lightly until one the other ones die or won't recharge. Which was the case with my ps 4 controller after a month of use. It is a beautiful blue and the buttons and everything on this controller looks lovely in that color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Go for it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and how sleek it looks.I highly recommend this one for anyone who’s looking for a second controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift for my daughter, nice color, works great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple AI getter.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is cool, all buttons operate accordingly, medium tactile surface.

    I would recommend this to a friend