Customer Ratings & Reviews

It’s simple: the new DualSense is eons ahead of the old Sony staple—the DualShock. A complete overhaul of the PlayStation’s controller both inside and out. Truthfully, you have to see and feel it to believe. I didn’t understand the improvements the DualSense was heralding in when I was reading reviews while waiting for Nov 12th either, but it’s more incredible than I even imagined. I do believe some but obviously not all games will utilize this controller in some truly unique, imaginative, and immersion-deepening ways. The haptic feedback, trigger, microphone, and touchpad features are something all hardcore PlayStation fans should experience, and it’s honestly something that I hope is adopted by the video game industry at large (looking at you, Xbox, and your darn near $200 controller. Try yours out as soon as you get it and then get extras for friends and family. Happy holidays and I hope everyone trying to secure a ps5 gets one ASAP!

I don’t know why, but for most people the Xbox controller seems more comfortable in terms of ergonomics. For me, though, the Sony controller is much more comfortable because of the button labels and layout. Everything feels intuitive.

Perfect for game night. It looks classy and grip is perfect.

I really love the color on this controller and the controller feels good in the hands

MY SON LOVES THIS CONTROLLER, AMAZING COLOR. I PURCHASED TWO THIS SAME COLOR

Excellent and love the Carolina blue. It plays very well without sticking.

Nice unique Spidey themed design with same standard quality of regular PS5 DualSense controller. Great differentiator in the PS5 controller rotation.

Great color, which is why I bought! Caught my attention really quick. Smooth and very light.

Great advice love the new controls battery last more then the old ones

This remote works well no stick not bad for the price fitsy have really well

Never felt more comfortable using a controller in my life! Playstation always outdoes Xbox when it comes to comfort and quality!

Excellent price and very good quality. The PS5 DualSense controller marks a significant evolution in gamepad design by blending innovative features with solid ergonomics. Its haptic feedback and adaptive triggers provide a deeply immersive gaming experience that sets a new standard for console controllers. While the battery life may be a minor drawback for some, the overall enhancements in tactile feedback, comfort, and functionality make it a standout accessory for the PS5.

Perfect feel and amazing color! Fits comfortable in hand brand new grip feels and works great!

Bought the PS5 Controller from Best Buy and couldn’t be happier! The purchase process was smooth, and delivery was fast. My kid absolutely loves it. It’s been a great addition to his controllers. Highly recommend!

It was as advertised, loved the feel and color on the controller

Great product and color! Price is reasonable i would buy again

So far so good never had bad service no issues lyk if otherwise

My son loves his controller! And my daughter loves the color!!

Love the controller! Super glad that that it was in stock!

I had the best customer service experience.Took his time to explain everything to me. I would definitely recommend everyone I know to go there.