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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2270 Showing 45,381-45,400 of 46,861 reviews
  • Rated 2 out of 5 stars

    Drifts

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nasty drift after a few months of play. And analogs can't be easily replaced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the colors available, but the quality is, once again, average. For the price these break too easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick drift within months…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad that Sony next gen controllers are so bad and there is nothing we can do about it. This controller gave out on me so quickly with moderate use. Thankfully, I have an older one that works fine. Really frustrating. Recommend only because there are no other options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Build Durability is horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller don’t get me wrong, but the durability is horrible. I’ve already have had a problem with 2 of these controllers. First one lasted a month then the right trigger got busted. Then I bought a new one and 2 weeks later for the left joystick is loose and both joysticks have stick drift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift is ridiculous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the controller and it’s already starting to have stick drift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The acceleration button R2 keeps getting stuck. Everytime I use it or leace it pressed the button remains stuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the battery lasts shorter than a discord mod and a fleshlight with a picture of a furry in thigh high stockings on I thought it was supposed to be refurbished

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Drifts and doesn’t keep a charge. I purchased this fee months and played it rarely

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what the issue is with the PS controllers ? Have had to exchange and purchase again and again ridiculous

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send for repairs less than a month after buying for stick drift.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great control poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feels great but I’ve had so many problems with these controls. They start drifting after a short time. I’ve had to change 3 so far for left joystick drifting and for connection issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not in excellent condition at all from ope box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was awfully dirty and had a lot of scratch marks. They put this as excellent condition in open box. This was not excellent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Joystick drift right away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a drift right out of the box. Not sure why but right when I opened it it has awful drift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Buttons Didn’t Work , stick Drift In a week Controller no good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Playstation 5's technological trump card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this controller fairly heavily over the past few days, and it's pretty easily the best controller I've ever used. Even not counting the proprietary technologies like adaptive triggers and haptic feedback, it fits cleanly into my hands and the texturing makes it the least slippery controller I've ever had the fortune to hold. The haptic feedback, though, is truly amazing. It is much more precise than I thought would have been possible, to the point that the tactile information it gives you can actually be important to gameplay. You can, with your hands alone, feel the friction level of a surface you're walking on, tell what direction an impact came from, or even feel when you've hit the height of a jump. The adaptive triggers blend seamlessly with this system, making it extremely immersive. The triggers can be surprisingly forceful, especially when kicking back against your finger to depict recoil or when slowing your trigger pull so that it's easier to input partial swings of the trigger for actions where a full swing accomplishes something different from a partial one. the built-in speaker has unusually good clarity for its size, though I haven't found a good chance to test the built-in mic. As for the battery, during normal use, I saw the charge level drop to 75% after about six hours, so it shouldn't be an issue if you are charging them regularly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Two red controllers, confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two red controllers without names on the boxes, very easy to buy the one you dont want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got stuck drift on the first drop in less than a week of using it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy used unless you want issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this used in the "excellent condition" option, and what I revived was a controller with a sticky square button and neither of the analog sticks having grips on them. I would expect something like this on the fair or usable condition and not the excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a problem with the product so far. But the delivery gave me headache as my order almost lost

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controllers but I feel Sony should include a charging cable with the controller. Luckily I had a USB-A to USB-C cable stashed away.

    I would recommend this to a friend