Customer Ratings & Reviews

New controller is so advance I can see why it cost what it does

I have two controller all of which developed stick drift with in 2 years and no longer work at all. I have contacted Sony and they will not fix it because it's out of warranty. This is a known issue with PS5 controllers but Sony refuses to do anything. If you own a PS5, plan on buying a new controller every year or two. These suck

It was good at first second day but after that my son complain that the remote was broke not working no more.But we did replace a new one .

The remote isn’t so bad it’s just that with wear and tear after about a year in use it starts to move in different direction on it own.

A few days after the return date it started to drift. I have two other dualsense that both have this issue. This is by far Sony’s worst product ever.

The controller itself is great, it took too long to ship and that's why i'm giving it a 3 star rating.

Feel great, the only problem is that it will disconnect other controllers when I connect it via Bluetooth.

I just had to have this controller based off the color. Out of all of the consoles/controllers I own, this is the first controller to ever get stick drift. I dont even think I've had it a full year. It maybe has 10 hours of play time on it and its so unusable at this point.

Bought a second controller around when 2021 started. Left analog stick has horrible drift that doesn’t go away. Tried resetting it and tried all the fixes in the book. Even took an air compressor and sprayed the analog sticks and it still drifts. One of the best feeling controllers but the ps4 analog sticks weren’t this bad. PS5 been out for a year and i’ve gone through to controllers.

It was alright my package never got delivered so I had to buy a whole new product

Its a controller, dualshock. It does it purpose BUT longevity is poor. 6 minths after purchase, I began experiencing drift on the left toggle Ok i biight a 2nd one. Mknths kater, same issue. I dint pkay that often and when I do, maybe an hkir so its not wear and tear. Never again. I am waiting for a third oarty controller to come out. This is liss poor quality control

don't like purple wish they make Metallica controller also wish battery would last as long as xbox controller

It adds great value I can play with the kids from time to time

Its a good product i dont have any problems with it as of right now

I made it through 95% of Assasins Creed Shadows before the R1 button started sticking…Ive purchased many remotes and this was the absolute worst. It lasted about 2-3 months tops, and im incredibly surprised this was a Sony product. Quality is not a priority any longer…

It isn’t gray. It’s green. I wouldn’t have purchased it if I knew that.

It doesn’t function correctly. It “drifts” to the left and then all you can do is spin in a circle. I can’t review the item any further because it’s obviously defective. I can review my experience at BEST BUY and that was combative, rude and completely unacceptable. I will NEVER purchase anything at BB again and if there is ever a situation where BB is the only source for something I might ever need I will learn to live without rather then EVER having to deal with BB and anyone associated or employed by Best But.

 This is an excellent remote control. I have never seen anything it’s like this. It was so many different features. It is real great.

Battery-powered dont last long other thanbthat im satisfied

I brought this ps5 controller and beats solo 4 and the lady picked it up so she can deliver it and now i wake to a message saying it was unable to deliver last i check she was down the street now she taking it back to best buy like HUH? I spent too much money of my hard earn money to be play games with yall now i havw to wait 10 BUSINESS DAYS FOR A REFUND! Im not playing wit yall yall playing with my money and time