Customer Ratings & Reviews

This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

Id have to keep buying new controllers every year due to stick drift. Best Buys geek squad protection makes replacing them sting less. They never hassle me over the reason, they just take in my old controller and replace it. The “catch” is you have to rebuy the protection again for the replacement.

Good controller no complaints at all, really love this color

Been amazing, I must say I love my new controller and wish I could get another one lol. Maybe you guys might want to gift me one

Great sound and colors, vibration is awesome in your hands

Great controller would buy again thanks thanks thaksb

Works as it should, love the color too. Having a new crontroller really impacts the gaming experince

Great customer service and great product, used but was literally like new

Really like the color and feel of this controller.

Amazing comfort to play, battery duration is acceptable if you are willing to play for at least 3 hours nonstop

I really got tired of having an elite controller so I bought this one and I love everything about it

Great and easy to use and good quality definitely will buy again

I have this controller for very long time and it still works and it is perfect

This is a great controller that is better than the DualShock 4 and the color on this pops.

It is fantastic, I am free from the terror of stick drift. Thanks to best buy I can keep my sanity and prove it was the stick drift holding me back.

Fun looking controller that’s adds flair to your gaming.

Excellent project. I use this all the time. Definitely worth the money

Great controller and it feels smooth on my hands. It holds charge well and color is great.

Excellent value at Best Buy with great service. Got this one to replace a controller that developed stick drift. Once that happens it just gets worse.

This controller looks even better in person. It feels great, looks great, and plays great.