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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2224 Showing 44,461-44,480 of 46,794 reviews
  • Rated 3 out of 5 stars

    Crapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony still needs to fix left stick drift issue it is still present in colored controllers that sony stated they fixed they lied

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drift stick continues to plague this device, I have replaced it 3x's already for the same problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My first one died.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bummed my first controller just died after 2 years of very little use. Had to buy another. Bad luck I guess

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Minor Stick drift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with minor stick drift out the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and love the triggers still not a fan of joystick placement so that why its a 4 and good BF deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this controller was compatible with the PS4 and a lot of articles and videos advertised that it is but it is NOT compatible with the PS4 so it was a waste of money for now until we get a ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great feel but defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but careful with control drift as these start developing drift in around 3 months on daily use. Highly recommend you get the geeksquad warranty you will be using it in a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller it’s just that I had a malfunction one. The Bluetooth did not work. The controller was only able to connect with the wire and didn’t sense wirelessly. Was exchanged for a working one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote April 11th and not even a month later the remote has stick drift. Beyond disappointed with this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to bring home my new controller. I loved the color and had been stalking all the stores in my area both in store and online to find one. But my excitement and boyish glee quickly disappeared when I took the controller out of the box. The quality of the controller I received was HORRENDOUS! The seams on the sides of the controller were so sharp they could be used in an infomercial cutting tomatoes. After about 5 minutes I had to set the controller/cheese greater down. I can't find any other reviews referencing issue, so maybe the controller I received was made at 4:59.55 on a Friday by someone with boxing gloves on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Everything is great about it. Con: price can be a little cleaper. Would recommend but when on sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but weak battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and matches the PS5 oem plates. Battery life is average at best so keep it plugged often. Pickup experience at BestBuy was ok and not great. Should've shipped it instead. At the BF22 sale price of $50, it was a no brainer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great look on controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller as my 3rd. I just wish i waited a week or two and i could have had ot for 20$ less.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Controller No Refund

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came in terrible condition. It worked at the beginning, but now has lots of stick drift and is completely unusable. Of course the return window is already closed as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never buy controller from best buy. They mess up very quickly, i don't know if it's a bad batch of controllers buy they mess up very quickly!! Never again!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT 1111111111111111111111111111111111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after about 8 months and had to buy a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the control and It is already having issue with the R2 button just stops working. Best Buy quality has really gone down in the past 3 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 controller failed no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first I was loving it then all of a sudden I paused my game and came back to play unpause and then the controller had grew its own brain and my mustang was drifting and i would pull left it would drift right I spent a couple hours trying to get it to work correctly and finally I gave up and started surfing the net and then there it was the problems with the ps5 controller I had waisted two hours resetting my pc checking All my settings so hopefully the 2nd version works for a longer time before it decides too laugh at me while crashing for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchesed 5 remotes so far and they are all either dragging or buttom stuck.

    No, I would not recommend this to a friend