Customer Ratings & Reviews

I got it to use it as my Steam Deck controller and it works well enough. One gripe I have is that it’s difficult to charge properly. You’d think you can charge it through the Steam Deck, but nope. No idea why.

Not the item itself but we will be returning. Employee stated it would work with PS4, and it does not unless you buy additional items.

Usual problem. Drift on both joysticks after 6 months or so.

Had to purchase this less than a year after buying PS5 due to drifting issue. Hopefully this one is better

Not best buys fault, but sony need to release much sturdier controllers that can resist stick drift! It is a real cursh for the Playstation community.

This is my second dualsense controller in the past 7 months. They're not as durable as the dualshock 4 controllers.

This is an updated ps5 controller with an amazing color scheme. It's nothing different other than the colors. Being that from the new series of remotes, there are fewer chances of you getting the drift issue.

Only lasted 1.5 months. The stick drifts, when I'm not touching it. Now it's not returnable. A waste of money.

This controller is good so far, I haven’t experienced controller drift yet thankfully.

Super disappointed! I purchased this controller 2 weeks ago today. There is a drag in the left joystick and it randomly runs already. Started within the 1st week of purchase. Dedicated PlayStation since 1998. They HAVE to step up the quality here though. Please, PlayStation. Extra shout out to Best Buy’s Total Tech protection plan!

Love the color. Wish Sony could fix the drift modes.

Like the controller but the left trigger broke on me after a couple months. Should be made better than that. Love the Dual Sense but this needs to be better.

It’s awesome but cheaply made. Had to return the controller I got with the console because of the R2 button after about a month of gameplay. Had to buy another meanwhile :/

Good, but you’d likely have to replace it every 3 months thank you, thank you, thank you.

I have had to buy like 4 or 5 new controllers in almost two years.

It's a remote. no complaints nor anything new to talk about.

I bought this controller for 55$ brand new. I go back to Best Buy the week of Christmas and it’s over 70$. Pretty unethical pricing. Not very cool. Controller itself is pretty cool. I got it for my wife.

I would give them a 5 stars if it wasn't for the shift issue on the analog stick. mine started doing it after only a year with minimal use.

The controller was very good for a while but then it ended up needing a retool after almost a year.

These are the best and comfortable controllers ps5 has made. They add motion, touchpad, and sound controls all in this nice looking controller. It’s packed with way more features than the competition.