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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 26771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 26,771 reviews
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No problems. I am happy with my purchase. Got it online and did a quick and convenient curb pick up. I wasn't outside more than 3 minutes before my controller was handed to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great buy. Controller works great and looks good as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent aesthetics but questionable reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks and feels excellent. The quality does start to degrade after a few uses.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great looking controller for PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks slick and stylist for a gaming controller, Sony got it absolutely right with the controllers this time I had no issues using this for months now

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Cosmic Red PS5 Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color scheme and the feel of the controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet gotten the chance to use it but just by opening the box the controller feels good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 'like new' conroller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Dualsense controller was described like new when I bought it, as far as I can tell, the box has never been opened. Everything about it works just as it should. The controller is comfortable to hold and the buttons and rumble feel just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5 Dualsense Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace the original white ps5 controller. It matches my PS5 black outer shell and it's black controller charging station. Looking forward to many gaming hours with this ps5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was kind , and ready to help me find what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very easy to use. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a nice color. Ive been waiting for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend a ps5 remote from Best Buy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has nice grip , I really recommend the black color because it looks great! The Best Buy workers were really helpful. Best Buy is the best place to buy a ps5 remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it im more of an xbox controller person but this thing is just as amazing i love the triggers on xbox more theyre just a bit more comfy but doesnt stop me from playing hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller different dimensions than the ps4 controller so something to get used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 dual sense controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! I love the grey camouflage skin, we got a Sony pulse headset to match!!! Cheapest in price and best in quality, plus everything is covered with the total tech membership!! Def a must have !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controler althought it just openbox. No scratch, no damage at all, everything just perfect as new Very satisfying to bought this product. I used until now and didn’t have problem at all. I’ll be recomended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY CONTROLLER such a good texture and i love the pattern :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equal, if not better, than xbox controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something comfortable. I had a ps4 one that cramped, several xbox one and 360 controllers that made my thumb feel stretched, but this is nearly perfect and feels very very premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense is the best overall controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a controller for a handheld PC gaming device, and it doesn't disappoint. I love all game consoles, but the DualSense is the most comfortable controller of any gaming system out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Faithful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran this controller for years until its death! Late stage stick drift! Still loved this thing!

    I would recommend this to a friend