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Customer reviews

Rating 4.8 out of 5 stars with 26821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 26,822 reviews
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new edition to my PS5. Can wait to get more accesories for my PS5. Best Buy is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box warning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful I added, but I thought was New, but it was the same price open box to my account and now they they will not price match me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on the spot, staff was very friendly and helpful with all my questions/concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look work good but I’m hoping it last because had a few brake in the past this time paying for the extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy more like beast buy a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Christmas gift. My son was so excited and happy that he has his own remote now works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get better parts for these contractors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are a joke nowadays. I bought this one in March, right after wasting money on the $200 DualSense that already had terrible battery life. This one is even worse — the joystick moves my character around on its own like it’s possessed. Trying to play Warzone feels impossible, like the controller is hacked. For the price, this is completely unacceptable. Definitely getting a replacement because this is unreal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black colors are very elegant for me. That's why I chose my 2nd controller as this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love it in black. It looks so sleek and it feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black PS5 Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Black PS5 Controller on November 2022. Very sturdy and comfortable compared to the old ps4 controller. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Grab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the design and feel of the controller so far. The black is a very nice sheen too. Good value on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most clean remote in my opinion, long lasting battery and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an extra controller to play games with my nephew. Was hard to choose which color I wanted to go with because they’re all gorgeous. This matte black controller looks great! Very sleek and stealth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly qith my ps5 andy pc depending where you want to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best looking controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, the craftsmanship is A+. If you need a second controller, this one is a looker imo vs the full colored ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller worked perfect but it broke easily

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sleek AND Consistent

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playstation and the black is sleek and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color & it functions good just likemy last one. I don't really have anything negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing but no comparison to the pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and the stealth black look is amazing but you gotta go with the perks of the pro controller if your a heavy gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing controller made better!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all black design! Always love the full black color on controllers and consoles and this doesn't disappoint. Just an amazing controller overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Control Nation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 control is the best. You can add different color skins for your control.

    I would recommend this to a friend