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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49470 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 49,470 reviews
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a nice solid feel and the variety of vibrations is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller and has good haptic feedback and feels amazing in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good. Works fine. Unique and best price for the product

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Great controller. For the purple lovers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves it uses it everytime we hop on Minecraft

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well and no issues at all will buy again!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love my new ps5 controller ………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, great use, good for gaming, good for entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pure win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sleek. The improvements to battery life and haptic feedback rock!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustration day 1 with purchase process, but not cool Wireless Purple PS5 Controllers. They seem to be 5 STAR CONTROLLERS. My question and day of delivery frustration was about ITEM NOT INCLUDED “THE CHARGING CORD!” Why oh why did it not come with a cord for charging? Did no one think of including this necessary accessory with each high dollar gadget replacement. Thought these issues were a thing of the past. It arrives and of course my Grandson is looking at me like “Hello Grandma?” So i spend the usual fun process of surprising him with a present he wants, I immediately have to begin digging around for a compatible Microport compatible Generation 3 Type C charge cord for one and then the other so brother can play also. I felt like i was in a Classic Christmas Morning Scene from 10+ years ago withthe early morning presents being open and oh no what happens? Oops, we forgot the batteries. And the morning is ruined, most stores closed, etc. The parent is irritated since she found thd best gift, and the child or adolescent is irritated because Mom/Grandma is so lame and did not know about the Batteries required, but “not included” message on the box. — Ugh the Toy Companies have figured it out. I would think Best Buy and PlayStation could also. Surprised that Best Buy did not recommend the powercord/charging cord with the purchase. They always recommend multiple other items. Most likely I was recommended purchase of the entire $500 PS5 Console. Likely listed as “usually purchased together” item. Well I figured it out rather quickly with DoorDash and another amount of $$ from my Bank Account. I still love Best Buy, but they hopefully read this and figure out what needs to happen for other gift purchasers of the future.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it. Dual sense is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say thing I’m most excited about for next gen gaming is this controller here. It has the most potential out of anything to be a real game changer for the future of console gaming. The haptics are insane and adaptive triggers are just crazy to experience. Also soooooo happy they made the controller bigger this time around. Ps controllers have always been too small IMO.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    innovative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome colorway, hopefully it doesnt have stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as intended. No issues with stick drift or sticking buttons

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great and the battery lasts for a long time. But it is a little it bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote love the color will buy another better then black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and controller, definitely better then the white version

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great controller as the one that came with the PS5; just in a better color :) I changed the plates on my PS5 to black, so this was to match it. I definitely don’t dig the increases in prices for PS5 games and accessories though. $70 for a controller that used to cost $50 on the PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller in a cool color. My wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew who rages a lot and throws this thing everywhere and it’s still kicking recommended 100%

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    5 months and still works perfectly fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has lasted the longest terms of no stick drift. I used to run into problems with the default ps5 controller (white) and the early launch of the comsic red with stick drift being noticeable at around 2-3 months use. Colors look even better In possession.

    I would recommend this to a friend