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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49539 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 49,539 reviews
  • Rated 5 out of 5 stars

    These controllers are incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been dealing with older models, and these controllers are a game changer. The way it vibrates to the changing restistance in the triggers. Really amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great they had a great selection and decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love controller, no charging cable tho

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, these options should have been available on day one, not just the white controller. Esp goes great with my black ps5 faceplates, now i have a full midnight black edition The reason for the 4 stars instead of 5 is the fact that for $70 for a controller, should have atelast come with the charging cable. Redulicious that kind of money and then have to buy either a dock or another cable to charge up your second controller along with first.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    PS5 CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Luv It feel good in my hand look beautiful wish.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controllers!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the black to separate from my wife and daughter! These controllers are great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with purchase. I’ve been on and off debating if I wanted to get the black color and it was well worth it. Hands down my favorite controller currently

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is accurate to the description and it does the job that it needs to do. If you want a Red controller this would be for you instead of the other Red Pinkish color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller to Date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense is a full generational leap in Gamepads. It is the most comfortable and functional controller on the market, and delivers the best feedback and response times money can buy. The new controller for PlayStation 5 improves on past game pads in every way. The Analog sticks are are improved thanks to a new plastic ring that makes them glide smoother than ever. The Triggers now give Crucial feedback, that elivates interaction, immersion, and control. A new rumble system has given developers fine control over feedback, allowing you to feel the game world in your hands. In addition to overhauling previous features, the DualSense also adds a very welcome built in Microphone. This allows for chatting with freinds without needing to plug in a headset. More importantly though, it allows for faster navigation of the system via Voice, and the ability to use voice to text for messaging. No matter how you cut it, the DualSense is a leap forward for traditional Gamepads. It is an early highlight of its generation, and will offer developers ways to innovate in all genres. Especially those within Sony's internal Studios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller with great haptics and buttons price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick with nice color selection. Smooth and stress free to use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other controller but love the color way!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for what we were looking for!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she loves this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best I’ve ever had the opportunity to experience. The customer service I experienced while purchasing was incredible. I would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating but finally resolved…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac was very helpful in store going through Best Buy’s inventory. He was limited by the fact that their store was not a “central hub” and, although orders were placed to replenish their stock, they had not received proper inventory at the time of my purchase. The store did not have any black controllers, but had comparable alternatives at a higher price. I settled on blue because it is my son’s favorite color. I purchased the 2 year warranty and actually had to come back a week later to trade it in as the square button and right trigger were defective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great brand new excellent product and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 DualSense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller Is excellent! The build quality is high, battery life is good and it performs well. Speaking to ergonomic, the feel is nice and button reach is not an issue. Lastly, the features of this controller are outstanding. In particular, the adaptive triggers make the player feel more engagement. Amazing Product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to control games in my Tesla. Was easy to setup and use. Long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance, color, design quality, prince

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like no other controller on the market

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally switched from an Xbox to a playstation and I don't regret it one bit. This controller was a big contribution to the switch as previous console controllers were terrible. Great buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Second controler

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These new controlers for the PS5 are awesome. The feel is great and makes gaming very enjoyable. The way the R2 and L2 buttons have resistance in game is great. I cant think of anyway to make these controlers better.

    I would recommend this to a friend