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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 49540 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 49,540 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller just some get stick drift. That’s also what warranties are for Best Buy is fast and easy in getting a new one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    New blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not seen this color at other retailers It has a nice hue and shine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 joystick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service everything went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - PlayStation 5 - DualSense Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - PlayStation 5 - DualSense Controller is awesome. This thing makes the PS5 next gen. I love the feedback in a game like Call of Duty: Black Ops Cold War. You really feel the difference shooting each type of weapon in the game. I can’t wait to experience all the the next gen games that will utilize this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me play games like a Ninja Turtle!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of those OG white controllers, but now I have this green one. I bet my gaming ability has increased .002% with the added beetle shell like finish on the controller. I feel like a ninja turtle even though I continue to have a .00004 KD ratio in Helldivers 2.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good looking controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the sleek matte black color. Looks good performs well. Only reason I didn't give it 5 stars is price. I think they should be cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feel of the controller! It's worth the extra money for the variety!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    goated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty sweet controller for my ps5 works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a controller that worked just fine but my son is rough on controllers and it didn’t last long enough, no fault to the controller..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a 2nd controller so that my son and I could play his new ps5 that we bought from best buy for xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out there!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. I use these to play PC games as well now I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Does what its supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works perfectly! The color is the exact same as it is on the box. I also use it for my laptop when i play games on it and it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and works extremely well highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller overall.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Dual Sense controller for the PS5 is by far in my opinion the best controller aesthetically and functionally that I have ever used. It feels great in hand and I never experience any kind of gaming fatigue while playing even for extended periods of time. It has a nice solid weight and feel, but I do have to point out that it uses the same industry standard thumbstick actuators that they've always used and unfortunately they just don't last very long. If you play a lot, chances are you will start to experience stick drift. You can purchase replacement actuators and replace them yourself for less than $10 but it would be nice if they were made with better-quality materials. Other than that, the haptic feedback on the triggers is a fun novel feature that you will sometimes use and other times likely want to turn off or at the very least lower the sensitivity. I would definitely recommend this controller, especially if you can get it on sale, just be aware that prolonged use will take it's toll. The $70 price tag is a bit high in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Super color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color is super nice, it is very worth it for the one who likes blue like that.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color Option Finally!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for more color options for the PS5 DualSense Wireless Controller to come out since I got the PS5 console upon release day. Although there was a long wait for this to finally release, I am more then pleased with the color option. It looks amazing in all black like this and feels great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality grandson loved it. would recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great like usual, until the inevitable stick drift. Best buy is awesome with their warranty though!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my nephew. I also have this controller. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the black hides any dirt and grime accumulated through nights of endless gaming.

    I would recommend this to a friend