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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 64,709 reviews
  • Rated 5 out of 5 stars

    OEM controllers are still the way to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many 3rd party or lesser controllers but I always come back to Official Sony. The build quality is far superior. You can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for ps4 and in white color looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and like any other playstation controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller, albeit expensive as heck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dual shock is as good as ever... however, the controller that came with my system a couple years ago wasn't great, there was a defect with the R2 trigger which a lot of people experienced, where it became impossible for the trigger to register full pressure, this was a huge problem in many games where vehicles were involved. I really only got a new dual shock, because of this. I like that it's translucent, i remember when they released translucent controllers for the original playstation... very cool because you can see the vibration weight spin around. but i don't know why these are so expensive, i assume it's just because people buy it with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved the new controller. Worked great!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    DualShock 4 Steel Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks more black than steel grey, but still a very nice color. Works great, bought this to use with PlayStation Now on PC, no complaints. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NiceController

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as described and in time for Christmas Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Buy in pairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were to get them in pairs even as a solo player. It is worth the buy than. I can get all my gaming in and still have the other chRging simultaneously

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great contoller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome controller works great love the color and weight

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a different color. This was perfect for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift with the ps4 console for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second controller. No issues found. Consistent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my new remote! It was awesome!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good quality love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red is great so I know which controller is mine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the blue goes with the black and blue PlayStation look.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color great control to play especially FIFA

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Breath to play on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control PS4 for everything with a nicely designed PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if playing with others in your home on the PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply one of the best controllers ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a huge fan of the DualShock 3 controller, because of the convex thumb sticks and uninspired triggers, but Sony really hit the DualShock 4 out of the park. Fits great in your hands, better thumb sticks, buttons are great, and Sony has always had a great D pad. This is no different. One of the best controllers I've ever used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Controller in Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husbands birthday as he needed a new one. He used it for 2 months and the controllers thumb stick stopped working. If it worked it would make the screen rotate by itself. This is the first time a product from Best Buy was disappointing. They have a great return policy, a warranty you can get when you purchase the item, and great customer service. I still recommend this controller and any from Best Buy.

    I would recommend this to a friend