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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1336 Showing 26,701-26,720 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Color finder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old black controller would always blend in with everything and make it hard to find now the red one stands out

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? This controller works like any other Certified Playstation controller. It is also cool seeing the guts with it being somewhat transparent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic controller so there's not much to say about it. Why they only carry ugly white is beyond me.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Cool color on a great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the gf and she is in love with the green and white color scheme I am worried for the white analog sticks I'm sure they'll be dirty very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the metallic pink and subtle pink colors on the controller. 10/10 Works great! I use it on the console and ipad pro and ipad 7th gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good design, bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is improved from ps3's It's very comfortable in hands and in my opinion close to xbox one's controller. But the rubbers on sticks are so easy to get broken and I have to buy new ones to replace them. Most other people probably either keep using the damaged one or buy new ones that's why I give 3 stars but I still recommend this product to others because ps4 is so awesome and there is no other better choice for controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my 17 yrs old son as his older controller when bad . He loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Sony best company for hardware there production is flawless! I love this option!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 3 out of 5 stars

    PS4 Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this red color for my son. He loves it, very unique.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second controller is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely can't get by with just one PS4 controller. If one's battery dies, it's nice to have that back up while the dead one is charging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain, its doing his job. Price are high but that's how company make their money.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and I am still in love with this cool colored controller. It works great and is just an amazing color. Of course blue is my favorite color so I am slightly biased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, Sony makes a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our whole family games and as a household we own a lot of different systems. That said, it's inevitable that we need LOTS of controllers. We've tried off-brands for various consuls but have always found that sticking with the manufactures own products guarantees better play. We were not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I've purchased three of these for my son who is an avid gamer. He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS4 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for one I purchased at Christmas. I bought the protection plan and am glad I did. Best Buy was very nice about replacing it with this one. They didn't have any in stock so they sent one to my house at no cost.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Quality at a great price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids absolutely love the silver color. The remote is high quality and works perfectly. It was a very good deal at the Best buy price point. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller it is comfortable and durable. I have dropped them several times. It is a lot better than the dual shock three

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    My money ‘drifted’ away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this is not Best Buy’s fault, lemme make that clear. The whole purpose of me buying this was because I honestly did not take care of my last two controls and they both started drifting. Since the ps5 has different controls I decided to finally buy me another ps4 control since idk if they will always sell them. At first it worked 100% and I was excited no drifting. However, a week and a half after buying, the right joystick is drifting. I have taken 100% great care of this controller this time and it didn’t last long before drifting. To be honest, I could have taken it back for a refund or repair would have even been ok but I got lazy and I think too much time has passed now. Either way, I’m very dissatisfied with how this occurring problem happened so quick. What is going on sony? I’ve always been a Sony fan but these drifting joysticks need to stop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has lasted well for my grandson, he enjoys it daily! He loves to use this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the white and gray color on this controller. The other colors were do not stand out as much as this one. Best color available right now.

    I would recommend this to a friend