Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$21.99
Save $43
The comparable value is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1342 Showing 26,821-26,840 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and is needed for multiplayer. Just not a huge fan of the touchpad during video playback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to especially with their great protection plans

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get another controller. I can't believe these controllers are still expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    These things wear out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years of my son playing Destiny and COD wore out the original controller. Stopped by Best Buy and picked up this one in a pinch. Works great, looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color keep it basic! Wish PlayStation will build them longer lasting but I guess is the use of it you have

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sony is always reliable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about the controller Sony always makes a good controller the colors is what's great they have a few different colors you can pick from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was missing from my original shipped package which appeared to have sustained damage during delivery. Best Buy replaced the missing item and I really appreciate the high level of customer service. Thank you for making Christmas a joyous occasion for my family.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Nice Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber grips on the analog stick tends to wear off quickly. Invest in cheap rubber pads that provide grip and protect the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fairly good controller; I used as a spare when friends come over. So far hasn’t gave me any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old controller that was purchased used, in which the buttons were beginning to glitch on me, it’s a night & day difference and a much better gaming experience. Highly recommend upgrading controllers when needed...it’s worth the extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller on Black Friday, and got a great deal. It is now my new everyday controller with no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My online orders

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my order that was gift for someone special. Picking up my order was very simple and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony upgraded the controller to see the color lighted bar on the face of the controller. Which is nice because you no longer have to tilt the controller up to see which one it’s assigned. The vibration motor is louder than the ones that came with my PS4 2 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love the look of this controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great! I always loved these types of designs for controllers all the way back to the PS1 and N64. Even when the systems back then were designed like this. It's just such a cool look in my opinion. I just wish the others weren't exclusive to certain stores like the blue and white colors of these. I know I can just go to the others and buy them, but I prefer buying my gaming items from here cause of the points and Gamers Club benefits, but they gotta compete somehow I guess. Plus, I did buy this on sale during the last Black Friday sale for $40. I'd love to have the blue one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this controller and the feel on the hand is really no ice because of the color coating. Best controller to this date .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Black control

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good response time. Smooth rotation. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is just as good as any other controller, however, the color is just toooo cool. Also feels smoother than the standard colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product, with one noteworthy flaw. The rubber on the joysticks seems to wear out rather quickly. With heavy use I'd guess the joysticks will give out on average after 6-7 months. I still own some PS2 Dualshock 2 controllers that the sticks are just fine on, so I have to assume that this is planned by Sony in order to keep people buying more controllers. Would recommend getting the replacement plan on this item. Other than that it's a very comfortable and high quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    same controller new look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is what you'd expect standard from the ps4. Great feel, handle and control. Only difference is that it now comes in an awesome new color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No need for batteries!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, and has a battery built in so no need to buy any additional accessories.

    I would recommend this to a friend