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Customer reviews

Rating 4.8 out of 5 stars with 64709 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 64,708 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller Mystery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband flew out on a business trip & took his PS4 but forgot his controller.. For some odd reason controllers are hard to find, jumped on Best Buy, ordered this one and had it overnighted. He was a happy traveling man at thst point..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great great price battery stays charged for a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controller works great. One time I bought a PS4 controller from an online-only retailer and it wouldn't charge on the two-controller charger, so from then on I've bought PS4 controllers from Best Buy and never have had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Classy looking and very handy...

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of gaming controllers in various colors, we didn't want another black and this is the one I use. My significant other uses the controller that came with the console. It's a nice controller. It's not too bright of a color which is also good and it's still easy to see if we are trying to look for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Sony's latest incarnation of their Dualshock line. Unlike the original introduced well into the lifecycle of the first PlayStation, this controller is wireless and includes a small touchpad. However, it costs almost 2 1/2 times as much. These days most multiplayer gaming involves one person per console and a network connection. However, if I want to play Little Big Planet wit my three kids, I need to pay $180+tax for the controllers. That's quite an investment. It's a comfortable, well-built, and well-designed controller...but it comes at a significant price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent controller. Not much else to say.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than PS3 controller by far. I personally prefer Xbox One controller (non elite version) over this one in terms of ergonomics. That just me. I got me the dark blue one in open box condition just to save me $$ versus buying brand new one. It works which is all it matter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , battery last long enough . I recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Like the color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an upgrade from my original PS4 PRO Controller. All buttons and triggers feel the same. I just wanted to get the midnight blue color, I think it looks really nice. Now I can distinguish my controller from all my other previous black PS4 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works perfectly! The white looks good too

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love red so I had to get the red controller, it's great.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    it is what it is

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dualshock four works as it always does but it will eventually drift like all controllers. fair warning. i’ve had to buy one or two every year since i got my ps4 in 2020. i buy the officially licensed ones because they simply work the best. also they should be much cheaper by now - they aren’t.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love camo everything.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS4, you know what you’re getting when you buy a new DualShock so it all comes down to the colorway. I love green camo. It also helps me get into my CoD state of mind when I look at the green camo. Does it help? Probably not, but it’s neat to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for my kids love the diferent colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    There’s nothing like a new controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price during a sale and have expanded my ability to play multiplayer games with friends and family. Very happy with my purchase. I always prefer the first party accessories because they never let you down. You pay more for quality, and quality is what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problems. Love the color & the reliability

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Real Sony controller, not an imitation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Best Buy to ensure i get an actual Sony controller, not some generic knock-off being sold online. It's the real deal and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Best Buy is the best and always a pleasure to purchase from here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much needed 2nd controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally now I can have my own controller and my son can have his own too. Now I don't have to worry about having caked on food and the controller dead because he forgets to charge it all the time. Also the quality of these controllers is unparalleled, ever since the dual shock on the PS2, I've loved these ever since, keep up the good work Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Would recommend to friends and family.

    I would recommend this to a friend