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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1772 Showing 35,421-35,440 of 64,717 reviews
  • Rated 5 out of 5 stars

    Great as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control is really good comfortable and the ligth weigth make it a great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fine piece of technology im sure my kids will get lots of use out of.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Might be defectice even if excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orderd this open box controller in "excellent" conditon. When it arrived i tested it our turns our both of the right triggers R1 and R2 aren't working and also the touch pad wasn't working

    No, I would not recommend this to a friend
    • Brand response from Sony Team
      Posted .

      Hi KhodorJ,

      We do appreciate your time leaving us a review, and your feedback is well noted. Please be advised that if you have concerns or enquiry regarding your Sony unit,
      we actually have a support line which you can contact on 1300 137669. Just give us a ring and we will be more than willing to assist you.

      Kind Regards,
      Your Sony Online Team

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a control... you can’t really expect anything different than any other one.. they’re all the same, works great for what it’s intended for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a backup and love the camo look. Love the gaming experience with these new controllers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another one. Figure might as well get the brand that makes the system and not a knockoff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ps4 controller. Easy smooth buttons, great wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dualshock 4 controller. One of the most comfortable controllers on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best controller in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is the best remote in the market. It is very well made. Sound comes from it, touchpad is very responsive. It keeps around 10 hours intensive playing charge where vibration and sound are active. I hope it will have more charge capacity in future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra controller for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it since the PS4 comes with only one controller. Some comes come be played by 2 individual so an extra controller is needed. Purchased it at a great price during Black Friday.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Cool color, great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controller lasted 4 years before I got some sticky, glitchy analog stick action. I could take my old controller apart and clean it up but i've got money and this was easier. If it lasts another 4 years i will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought PS4 to upgrade from my PS3 I love the new remotes. pretty cool they have a speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need extra controles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kids always fighting for the controles always need to have extra ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spare parts lol

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but I needed another controller for when company comes over and for when I don’t wanna charge the one I’m using lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with buying the oem controller! Only wish it came it another usb charging cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIFT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandson as Christmas gift. I think heoves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the touchpad and the built in headphone jack. Comes in great colors too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller just had to replace joysticks but still will always need an extra controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and wanderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buy my staff at best buy because is the best shop and they always take care of the costumer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for ps3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a ps4 controller for a ps3 have to connect via bluetooth device ps button will not work

    I would recommend this to a friend