Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Left. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.

Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

Model:
3001538
SKU:
11074810
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2427 Showing 48,521-48,540 of 64,717 reviews
  • Pros mentioned:
    Overall performance

    Gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who doesnt love gold? controller looks great and has survived the hands of time

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes the control perfect for game nights!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good times for sure.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this controller. It's a much better improvement over the original. It's about time.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Love the color

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is great but I love the color. Would recommend

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Red Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Perfect controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and awesome! Made my games a lot better! Got to have

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Sunset Orange

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift for my son to replace the original one. He loves it.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I really needed a new remote and that's after 3 years of lots of use

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Wave Blue

    I would recommend this to a friend

  • Easy to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the original remote that came with my PS4. it connected easy.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Urban Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Ps4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color we found on this Ps4 controller on Black Friday deal

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality just wish battery life was a tad longer

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controllers to buy are always from don't don't bother with the knockoffs you get what you pay for

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a game console controller which works like it’s supposed to.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rose Gold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as should and daughter loves the Rose Gold

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent remote control, I thought the color would be brighter, it turned out to be very pale. The assembly is of high quality, fits perfectly in the hand.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend

  • Excellent Dualshock 4 Wireless Controller For Play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this wireless controller as he can go anywhere in the room to play his game

    This review is from Sony - DUALSHOCK 4 Wireless Controller for PlayStation 4 - Magma Red

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Really cool controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids as a Christmas gift. They really liked the clear cover

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color for a playstation controller, wish it came with a charge cable

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool color and great selection of other colors as well

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Sunset Orange

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Cant go wrong

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool color and great selection of other colors as well

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Typical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got another controller because my original lost function on left analog, so far the new one works great, but I'm waiting to see when it will break since I've been having trouble with every ps controls since ps2

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
Page 2,427, Showing 48,521-48,540 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.