Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Left. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black.

Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

Model:
3001538
SKU:
11074810
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2935 Showing 58,681-58,700 of 64,717 reviews

  • Buttons jammed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but after a little while my dpad buttons started jamming

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    No, I would not recommend this to a friend

  • Okay remote

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great remote too bad I broke it tho. Really was a great remote but it cost me a game

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

    I would recommend this to a friend

  • Great Color to Add to Your Collection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad Sony decided to reissue these limited color controllers again. I missed out the first time around.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Berry Blue

    I would recommend this to a friend

  • My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PlayStation4 and loves to play it with his friends. He specifically wanted a white controller and this was a great offer!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • Dope

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really special about this besides the looks. It would have been cool if it lit up but oh well.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color scheme rocks, love the update to directly connect the controller to the ps4 for a zero lag experience. No complaints :)

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Silver

    I would recommend this to a friend

  • Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older model controller, and find this newer version to be more refined. Seems to work and respond better.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Ehhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this controller but I must’ve gotten a bad one because after about 6 months it won’t hold a charge I have to plug it in to use it

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok. But I thought the clear would blow or light up but it doesn’t at all. Which is kind of boring. But if ya want clear and nothing else, this is the controller for you!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son he loves his ps4 and controller I just wish they weren’t so expensive

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Red Camouflage

    I would recommend this to a friend

  • It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the controls were a better fit for my hand, maybe a little bigger

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • plat station controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the Playstation. I would never buy a 3rd party controller after some bad experiences. Always buy the manufacturers product line.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually these controllers by playstation seem like it has a life span and next thing u know the joysticks go bad - then u know its time to get a new one . There are no other nice controllers available from third parties - but these will do

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Blue Camouflage

    I would recommend this to a friend

  • It's a controller, need I say more?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's either gonna work or not. Make sure and get a price match. Best buy can be over-priced on this item.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend

  • My Godson loved it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my godson, To help them stay preoccupied through this pandemic of having to stay home all day

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend

  • Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an extra controller for PS4. Works the same as the one that comes with the system. A bit pricy, but was the only option in the store.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • Ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things will go bad if you don't treat them properly, also don't use samsung chargers to charge these. Or anything with more than 1 amp

    This review is from Sony - DUALSHOCK 4 Wireless Controller for PlayStation 4 - Magma Red

    I would recommend this to a friend

  • Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept to the old and left the overall design the same. The touch pad isnt very useful yet, but hopefully they can use it for games in the future.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller, but my one gripe is that the joysticks get slippery if your hands get wet or sweaty. Playing intense games can get extra difficult as you struggle to keep your fingers in position to make the tight turns and split second movements.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend

  • Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get an extra controller for my sons PS4 and this one came with fortnite skins and v bucks. Great deal.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend
Page 2,935, Showing 58,681-58,700 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.