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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 64,700 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Left analog drifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one month and playing 2 days a week for just a few hours, the left analog stick is drifting in the game. It maybe the coils have gotten a bit together. Will clean that area to see if that helps. The original dual shock that came with the console gave me the same issue but it happened within 2 weeks. The seller was kind enough to give me credit back into my card for the faulty dual shock. I am sensing the drift is still a problen that sony has neglected to fix for each new console the produce.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, not as good as the amazing Nintendo Gamecube controller, but this controller fits and works well for PS 4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a dual shock 4...not much to say about it as its nothing new works great, ergonomic, a great deal at 39.99

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller like usual. If you play a lot and tend to get stick drift this controller may not be right. After a few months I got stuck drift in the right analog. Not really the drillers fault but always sad when it happens

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Control ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great controller and it last . It’s so amazing I like how it feels and looks in my hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dickson City BB always has the best customer service. I'll always drive the extra 20 minutes north to shop there. Product was in stock and a good price. It functions as expected. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    DualShock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the color is nice and is the newer model of the DualShock.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I like the color and feel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the controller is quite wonderful and I love that the controller feels quite unique but still familiar to the ps2 and ps3.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from PS3 and these controllers are great. I hope they last longer than the PS3 since they started to fail little by little. The camo color is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color works great. I have bought this color for friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great profuvt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and great for gaming I recommended this to all my friends kids loves it so much

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    A great looking controller that is also great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best designed controllers in the current generation systems. This color combination is magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trustworthy product made by Sony. Husband needed a new controller and with everything that's been going on since COVID gaming products are hard to find but finally becoming more available. Finally found a controller at Best Buy in Midnight Blue which he hadn't seen and we got it. Glad we made the purchase anf my husband's happy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look, feel, and design are all exceptional in my option. I’ve been a PS user since PS1. The dual shock 4 is a awesome controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed in the Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two PlayStation 4 controllers at the very end of May as a gift for my son’s 31st birthday. Now, here we are at the end of June—barely a month later—and both controllers are already having issues. One has a faulty trigger, and the other has problems with the analog stick (the little swirly knob thing), which just broke off. These are basic functions that should last longer than a few weeks with normal use. Honestly, they just don’t feel as durable as the PS4 controllers I remember from years ago. What’s frustrating is that the price of these controllers hasn’t gone down, even though PS4s aren’t being actively supported like before. And no, I didn’t buy the insurance or extra warranty—because I trusted the quality based on past experience. My original controller from years ago is still functioning, so I expected the same from these new ones. Would I buy them again? Unfortunately, I might have to, just so my kids can play their games—but I wouldn’t want to. I definitely think Sony or the retailers should offer a better warranty than just 15 days. Once that window closes, you’re pretty much stuck if something goes wrong. Bottom line: the quality just isn’t what it used to be, and at this price, it should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for the serious gamer and it looks really good tooo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are durable and sturdy. The battery life is amazing! And they're really comfortable in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Good quality controller and worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller does feel good in the hand. Triggers are reponsive and react well. Color is a nice red and isn’t outlandish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s normal, works like it should. I didn’t have any problems with connecting it with my ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Best console controller out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market and the blue looks great—don’t settle for a 3rd party controller.

    I would recommend this to a friend