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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to shop at GameStop ,Walmart, or Target for my gaming appliances. Best Buy has the best selection , pricing , and in store help out of all stores. The controller I bought at GameStop lived up to the recommendation and I am thankful that I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my husband and it works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller for my husband as his went out. He seems to be enjoying it, and even better, it was on sale simply because it was black and nothing fancy. I'll take a black controller that's $15 dollars cheaper any day of the week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it last longer this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened ps4? Your controllers are garbage now, I am on my 6th controller already. I still have my original ps3 controllers and never had to replace them.. you need to fix this problem with your next gen or I will be switching to xbox

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better then the older gens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the battery life got improved, because it last longer then the the gen before this one. The analog sticks feel smooth and sensitive so great for me that likes smooth movements while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works ecactly as it should. Great replacement for OEM!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas. He loves it! He is waiting to get the PS5 so I figured this would hold him out until then. Way longer battery life and overall complete satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, not much else to say. The battery could last a little longer on a charge but it's not a big issue.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Keeping it simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no need to get fancy third party controllers for the type of gaming I do. Ergonomics are already great and the joysticks are nice and responsive. Since this is the exact remote that comes with the console, this was the controller for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, just as expected, I always buy the same Brand. Original is the best

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because the original ps4 controller was making slight movements without touching it. I chose this specific model because of the blue color. I use it daily and made sure to get the warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ❤️❤️❤️❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he he is so happy and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Dual Shock Controller is a must for multi-player formats on PS4. The gaming system only comes with one controller. Best Buy, as is usually the case, has the best price and their ease of purchase and shipping makes them the best choice to purchase this item.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Nice color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Awesome controller as always. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome it’s a beautiful color too. I like the way it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controllers are soo awesome. I love this one though. The crystal version controllers where you can see inside, those were soo cool back in the day with ps2 and loss love the red one. Will need to get the blue one and clear one too some day.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Work as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, love the white collor matching with the white PS4

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still love my handy ps4, but get drift stick often so be sure to get that protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I bought this for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected with a USB cable to not have any lag. I found that this controller to be better than the Xbox One. I kept on wearing out the Xbox One buttons and sticks, but this controller has been working for 6 months no more problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as it should. Wish it cMw with a charging cable.

    I would recommend this to a friend