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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 64,710 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it was $10 off then used my Best Buy $10 rewards, good deal. When charged full it will give you hours of gameplay before it dies. One thing I wish PlayStation would do is quite being cheap and supply a charge cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Like the color. And easy to use. My son likes it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the color works awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works awesome Definitely get the warranty it’s well worth it just in case one of the kids break it and you’re covered

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 5 out of 5 stars

    New but no charging cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GameStop wanted ten bucks more and Amazon wanted twenty bucks more all for a used controller. This is brand spanking new. Only draw back no Sony charging cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revised thumb sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my older, original ps4 controller's thumb sticks started to break apart. No matter how good I took care of them, the rubber still started to break and peel. The new revised controller has better material that doesn't feel like they will break as easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted more money buying cheap controllers and decided to just get an original one from BestBuy, it is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, reliable controllers. I've heard of some of the other brands' controllers having things like "stick drift". I've never had an issue with a Dualshock 4. They're solid and are some of the best controllers out there. You can also use them as bluetooth controllers for you PC or phone. A little pricey and rarely on sale but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote PS4 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote to purchase got it for my husband & he was happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    doesn't disappoints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it one for my son. this one doesn't disappoint you at all. he uses this everyday long hour and it did not overheat or stop working , pretty well build and the quality is vey nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good. Exellent, I recommend to 100%... very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color, hasn't started acting funky like my other ones

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and matte finish. And the upgraded LED is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Wireless Control Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin in Brazil asked me to purchase the Sony-DualShock 4 Wireless Controller for Sony PlayStation 4 Green Camouflage before leaving for Brazil. When I asked why this specific PlayStation he replied--"It's the best in the business!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a 2nd controller for use with a new PS4 which comes with 1 controller. Worked with no problems as expected. This is really a commodity item and since I like Best Buy's service and they had it on sale it was a no brainer to buy at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came time to buy a second controller, I wasn't sure what color I wanted until I tried my friend's white colored one. I'm already a fan of the stock PS4 controller, but this white one is my favorite controller ever. From the look and the feel, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No drifting issues after a long wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps4 controller better than the ps5 controller honestly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why not try the refurb one!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many are Leary in trying the previously used ones but I was pleasantly pleased with my purchase. They stand behind the product and I save the money. My son has no complaints and it works good as new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Replaced mine that was old and the battery was worn out. Shipping was fast and it is exactly what comes with the console when you buy it new. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller for my PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Decided to switch from Xbox controller to this DS, and can’t ever go back to using the Xbox one controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve had by far. I got my PS4 November 14th, 2013 (day 1). Normally, I would have gotten at least 2 new controllers. This is the first one that I’ve needed since day 1.

    I would recommend this to a friend