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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 64,710 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came very quickly and worked right out the box 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item and price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like its supposed to. I just wish that Sony added grips to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are four of us in the family and therefore a great purchase to have multiple people playing simultaneously. The wireless feature is flat out awesome....no wires that get tangled and no tripping over them. Control is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Works like a charm. Recently broke my old controller after using it for almost 4 years. The black finish on the controller lookes great and puts my old controller to shame

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good buy, cool color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, too bad I bought a PS% right after buying this haha. Didn't enjoy it for long, but it allowed me to finish out playing spiderman before new spiderman dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, always go with original brand when buying controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it because my previous controller left analog stick has gained a mind of its own. Was delivered promptly. Weirdly enough the feel of it is different from the standard black contoller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official controller, very high quality. Would buy from best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice improvement over my original 2013 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller because the battery life of my now five-year controller is not that great. I was in for a surprise because I did not know that Sony had made improvements on the new controller. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my granddaughter and she loves it. She wanted red but they were out of stock but she loves it anyway. Now she can play here brother and enjoy her own controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddle works great. Arrived as expected. I bought it so I have one to play Crash Bandicoot. Also so my 5 year okd nephew had one for his usr when playing video games with my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! I’ve had a few non-Sony controllers and I bought this one because none of them lasted. Do yourself a favor and stick with one of these Sony controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best console controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console controller. Can now connect with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Replacement Controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a replacement for my son for a stock controller that bit the dust. He loves the Red!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controllers are the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried every controller out there and the ps4 controller is by far the most comfortable controller on the market. Connects easily to a pc for games that require use of a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at Best Buy wasn't the best at first, but the manager On duty name Brian made it all worth while, he was very professional and handled the situation exceptionally, I'm very satisfied and will continue to shop at Best Buy because of that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Genuine PS4 controller Sony brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a replacement for my precious controller that was dead. Still using it 2 years after.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dualshock 4 Sony made great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as expected from any Sony controller, easy to connect, built to last. I was needing a second for my home.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it simple, great remote, pretty expensive anywho for a controller. But I have a PlayStation 4 so definently something needed when another goes bad. Best Buy always usually has these in stock in store with the blue color, other stores don't.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works very well, and brought my PS4 back to life

    I would recommend this to a friend