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Customer reviews

Rating 4.8 out of 5 stars with 48758 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 48,758 reviews
  • Rated 5 out of 5 stars

    Purple Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color for a PlayStation 5 controller. Works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Special color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose the cobalt blue over the volcanic red and was not disappointed. It’s my favorite one I have. The color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, highly functional, and fits great in the hand. It's really worth spending the money on official controllers for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal of the year on gaming !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me a $10 reward just for being a customer and they actually let me combine it with the sale price so I paid around $50 for a new PS5 controller that is usually $80 everwhere else. I am very happy to be a Best Buy customer ! Thank you very much Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice for PC gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works really well for PC gaming. It fits nicely in my larger-than-average hands and the quality of the controller itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A wonderful controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller, the looks and the adaptive triggers make it my favorite ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Green Frankenstein Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Sleekkk and Sparkling!:! Love this color and this controller!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want to say that I love the controller thank you Best Buy and Progressive Leasing for helping me get it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality soft and efficient easy to use battery lasts longer than I expected. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesomeness!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, I have yet to open mine as I am planning to gift it since it makes a great gift!! Personally I love the color though I got the newer red one before this one and I was very satisfied with that one !! I love this color way so I know whoever gets this controller will be happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful black PS5 controller. Excellent product made exclusively for the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty color!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much more pretty in person than it is online or in a picture. It has a more purple iridescent look in person. I’m so glad I pick this up with my new PS5. Also it feels good in the hand as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt very good in my hands! Very durable! Buttons werent sticky at all and no stick drift! All around amazing controller probably the best they have came out with in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this all black DualSense controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5 controller. I had two of the white controller and recently bought a gray camo one. I love the all black controller. I bought this one with a plan to put a skin on it and it didn’t disappoint. I received a skin for Christmas and the controller looks amazing with the skin on it. I have not had any issues with stick drift with this controller since I have owned it. A problem that I have experienced with the original white controllers. I can even connect the controller to my laptop to play remotely. I would definitely recommend this item. I wish the standard price was just $10-20 cheaper, though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and it wasn’t too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New PS controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is just as beautiful in person. The controller is smooth and is everything my son wanted. He's very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Good customer service and item is as described.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect match with console cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for my black PS5 console cover! Looks more professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, couldn’t imagine playing video games without a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful - get the insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this remote is so beautiful! Great remote. Over time, the L/R sticks start drifting (i guess that's what I would call it) so def get insurance on this.

    I would recommend this to a friend