Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 48751 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 48,751 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the color Good on a charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller but Buy the Extended Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but buy the extended warranty, it may start to stick drift after a awhile. Replacement works great! Easy Peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I like purple turtles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great after months of minimal use. Stricking purple color and it feels strange to go back to the standard white controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! The color shift is so cool! Works great and connects easy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting, have not had any issues with any of my controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best controller ive used so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and funtionality on the new controllers. Yet to face any signs if drift control but will keep you updated.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Nice purple color and it works like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. I love the color. It’s very durable being it’s been thrown many times as still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance and a Clean Camo Look

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Gray Camouflage DualSense controller has been a great upgrade for my setup. The design looks even better in person, and the textured grip feels secure without being rough. The haptic feedback and adaptive triggers make games feel more immersive, and the controller responds instantly with no lag. The battery life has been solid, and it stays comfortable during long sessions. I’ve used it on PS5 and PC with no issues, and the build quality feels sturdier than my older DualSense controllers. Overall, this controller looks great, feels great, and performs exactly how you want it to. Definitely worth picking up if you want a reliable extra controller or a fresh design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever Made – Game-Changer for PS5!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller Ever Made – Game-Changer for PS5! The DualSense Wireless Controller is hands down the best gaming controller I’ve ever used. Sony has truly revolutionized the gaming experience with this next-gen design. Comfort & Design Right out of the box, the white finish looks sleek and futuristic. The controller feels ergonomic and well-balanced, with a comfortable grip that makes long gaming sessions easy on the hands. The textured back provides extra grip, which is a nice touch. Haptic Feedback & Adaptive Triggers – Next-Level Immersion This is where the DualSense shines the most! The haptic feedback is incredibly detailed—you can feel different textures, explosions, and environmental effects in a way that wasn’t possible before. The adaptive triggers add an extra layer of realism. Whether you’re pulling back a bowstring in Horizon Forbidden West or feeling the resistance of a car’s brakes in Gran Turismo 7, the triggers adjust dynamically to give you a true-to-life experience. Battery Life & Charging Battery life is decent, lasting around 10-12 hours on a full charge. It charges via USB-C, which is faster than the previous DualShock controllers. However, I do wish the battery lasted a bit longer. Final Verdict If you own a PS5, the DualSense controller is an essential part of the experience. The haptics, adaptive triggers, and comfortable design make it the best controller Sony has ever made. Highly recommended! Pros: Best-in-class haptic feedback Immersive adaptive triggers Comfortable ergonomic design USB-C fast charging Cons: Battery life could be better White color can get dirty easily Final Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Chroma Teal Sony Dual Sense Controller PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent colorway! Vibrant, changes in various lighting & shades. Very satisfied, would definitely recommend. Nabbed this one on sale, which leads me to say the protection plan offered thru Best Buy covers the full price of a new controller, even though i got the sale price on this item. Collection complete!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good ps5 controller.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller I really like the colour and how it works. I recommend for everyone to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller plasys smooth and comfortable also the color is just awesome !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play Battlefield 6 on my PC and it works great! The PC support for the DS 5 does not seem to be an issue at all. Mapping within Battlefield took a little time, but after that was done I have been happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    OEM controllers are always the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, color is great and it’s an original Sony controller so excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great no problems also the controller is very comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Purple is all i have to say

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color controller is perfect! I bought this for my hubby and he loves it. We love pop in our house and in our life. It keeps us alive and happier. The contoller also feels so soft and perfect for video games up to 10 hours a day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels great to hold really gives me a great experience especially on PlayStation exclusive games

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Camo controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this camo print PS5 controller on sale so of course I’m happy. Works great, looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Great controller with a longer lasting battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality controller. Not trying to hype but I believe this controller has a higher capacity than the stardard white one (this outlasts the white one by a good amount). Could be newness (I've used the white one since launch). The color is not red than closer to wine red/dark pink. Doesn't bother me, and I enjoy the color contrast of the red/dark pink and the blue light the controller emits.

    I would recommend this to a friend